McLarty Collision West

4.7 (1,316reviews)
93%
1500 N Shackleford Rd,  Little Rock,  AR  72211

It is our goal at McLarty Collision West to exceed our customers' expectations on a regular basis. Through continuous improvement and a relentless desire to be the best, we will meet our goals. Our staff can help you with every step of the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Nissan
Volvo

Reviews (1,316)

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My Experience

Likely to Recommend

Repair Quality

Great job!!!

Customer Service

Great!

Likely to Recommend

The entire staff was very courteous and conducted themselves in a very professional manner during the whole process

Repair Quality

Extremely satisfied

Customer Service

Customer service was outstanding

Returned Clean

My Experience

Everything was great customer service and the follow-up was excellent each time they communicated with me. The work looks great like always. I've I've had to use them multiple times now and they've been great

Likely to Recommend

Repair Quality

Staff were absolutely amazing!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

First, I hate this survey app. You cannot exit and return. Answer a call, start over, check a txt, start over. That definitely needs to be fixed. Left rear body line (character line) on driver side isn't repaired with the same "sharpness" of depth as original. Look at right side for comparison. I pointed it out to your adjuster (Trey Dupre). The gouge was all the way through the paint and actually filed down the relief in the body line crease. New bumper was put on, because it couldn't be repaired to meet standards. But, there is a ding (chip) on the right side (non accident side) where the triangle point meet with the upper rear panel and wheel well trim. I assume this occured during installation or shipping. Left rear wheel has over spray on ⅓ of the wheel.

Customer Service

Trey Dupre was excellent.

Returned Clean

Likely to Recommend

Bravo to good work

Repair Quality

Very satisfying. Trey and staff were wonderful

Customer Service

All staff was professional and kind and helpful

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Customer Service

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Repair Quality

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My Experience

I was notified our vehicle was ready. I came the next day and there were 4 things I noticed weren’t properly repaired. Advisor was sweet and apologized. I was told it would be ready the next business day and received a call mid day telling me it would be the next business day. Around 4pm after not hearing from the shop I called and after some back and forth I was told our vehicle was ready for pick up. When we arrived today we still noticed a couple of things and it was noted and we were told it would be taken care of. We told our vehicle and look forward to a follow up call to finish the final details.

My Experience

Everyone there is super friendly and keep you informed on your cars progress

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Repair Quality

Friendly and communication

Customer Service

Returned Clean

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Repair Quality

Excellent, timely, great communicating with me. Overall, excellent experience.

Customer Service

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Repair Quality

They were wonderful in all aspects from timely, good cx service, and amazing work my car look new

Customer Service

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Easy transaction

Repair Quality

Customer Service

Very much on top of being in contact with me and updating me

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Likely to Recommend

Repair Quality

Did a great job. Service was great

Customer Service

Great

Returned Clean