McLarty Collision West
It is our goal at McLarty Collision West to exceed our customers' expectations on a regular basis. Through continuous improvement and a relentless desire to be the best, we will meet our goals. Our staff can help you with every step of the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great repair! Thank you!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
I was very dissatisfied with the lack of communication I experienced from Mason regarding the service of my vehicle. My car was at your facility for a full two weeks. During this entire period, I received no proactive updates whatsoever from Mason. I was not contacted via phone, nor was I provided with any visual documentation, such as photos, to illustrate the progress or issues related to my vehicle's repair process. Instead of receiving regular updates, I was repeatedly compelled to initiate contact myself to inquire about the status of my car. This consistent need to chase for information was incredibly frustrating and left me feeling uninformed and undervalued as a customer. My expectation for a service of this nature, especially one spanning two weeks, includes clear and consistent communication, either through phone calls or photographic reports detailing the ongoing work. This complete absence of proactive communication has severely impacted my overall satisfaction with the service provided.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the work that al as done my car looks great
Returned Clean
My Experience - 5.0/5.0 -
The coordinator, Joey, was great. Also, the receptionist/office boss were friendly and kept me informed
My Experience - 5.0/5.0 -
They are fabulous
My Experience - 5.0/5.0 -
Excellent job. This is the third car repair you have done for us over the last few years. Always a perfect job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
well done ,very satisfied with service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Nancy was so helpful from start to finish, & I was surprised it got repaired sooner than expected. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I met and delt with were caring and great representatives of your companies.
Likely to Recommend - 5.0/5.0 -
Your shop made a positive experience out a a negative reason for the visit.
Repair Quality - 5.0/5.0 -
Front desk people, excellent customer service, very helpful. Same applies to the estimator who assessed damage. Quality of work was factory equal.
Customer Service - 5.0/5.0 -
All the people that I worked with met the same standards of the people I am accustomed to at the BMW dealer.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I absolutely would recommend to anyone. I have been very impressed by McClarty S Collision
Repair Quality - 5.0/5.0 -
Kept me so informed, the staff were very friendly and helpful especially Nancy and Mason.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have used McLarty before and they do excellent job. There are sensors on front bumper that do not have a rubber ring around them. This is a minor issue that needed a communication. Also recommend they have someone be with the customer when the customer is inspecting the vehicle so any questions can be answered.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Did not communicate with me as far as parts and getting done as promised
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Minor Damage, quick fix which i truly appreciate... Counter Service and Driver were extremely helpful and courteous!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I have to bring the vehicle back to finish the repair
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The professionalism and service was very impressive
Customer Service - 5.0/5.0 -
Satisfied customer