Best Auto Body Shops near Henderson, MD

"We’ve taken our Teslas to Criswell Collision a couple of times now, and after our first experience, they quickly became our go-to for any repairs. Their customer service is outstanding. They keep you updated throughout the process, send pictures of the progress, and always call before doing anything that could result in an additional cost. They explain the charges clearly and get your approval before moving forward, so there are never any surprises. They’ve also been able to get us in much sooner than other places we’ve contacted, and the quality of their work has been excellent every time. I wouldn’t take my Tesla anywhere else. Highly recommend!"

"John was amazing. He covered for Steve and made sure to provide me with an update, which I really appreciated. Steve was helpful, he gave me a walk through of my vehicle and what was repaired. One area for improvement would be communication regarding vehicle completion and pickup times. I called on Wednesday (9/9) to confirm that my vehicle was still on track for pickup on Friday (9/11) and was told that it was. However, I was not given an estimated pickup time or contacted on Friday to let me know that additional time was needed. As a result, I took a Lyft to the location expecting my vehicle to be ready, only to find that it was not. I then had to take another Lyft home and return later. A quick follow-up call or text would have prevented the additional transportation expense and inconvenience. Other than that, I was very pleased with the service I received. Hopefully, I won’t need"

"Kuentin was great to work with. Provided updates and took ownership of my repair process. I own a services company and would consider Kuentin quite an asset to such companies. Thank you for your diligent communication and assistance."