Medford Auto Center

4.7 (537reviews)
90%
397 Riverside Ave,  Medford,  MA  02155
Bot
Shop AssistantSparkles

Medford auto center, is auto body shop specialist that has been serving the community since 2003. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Chinese
  • Tagalog
  • Vietnamese
  • French
  • German
  • Korean
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (537)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was very polite work was superior. They were a pleasure to work with.

Likely to Recommend

Excellent shop!!

Repair Quality

Beautiful work! Thank you!

Customer Service

Medford Auto Center was excellent, would highly recommend. All communication was professional and kept in the loop at all times Communication was excellent. Thank you! Would highly recommend

Likely to Recommend

People don’t appreciate their car being scratched

Repair Quality

Work they did came out really nice. Very disappointed in how many new scratches I see on ALL FOUR of my fender flares. Also a glob of silicone that’s now hardened on my fender flares. I’m not sure how this was missed because it is incredibly noticeable. Very very disappointed

Customer Service

Obvious scratches on ALL FOUR fender flares.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service! Nick was friendly, polite, helpful and efficient. Everyone there was kind and they did a spectacular job on my car!

Likely to Recommend

Repair Quality

I have not noticed any problems yet

Customer Service

When I received my car, there was something hard and sticky on the steering wheel, something like sugar from a glazed donut or other snack. It did clean off, but I don't think this should have happened. Otherwise service was satisfactory.

Likely to Recommend

Timing, communication and details were great

Repair Quality

Customer Service

Very fast and efficient

Likely to Recommend

Repair Quality

Customer Service

Super easy and seamless experience. Nick was awesome keeping me updated with great communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice people with excellent customer skills. They details everything with you about your car. My car was in and out as soon as possible. They work professionally and in a timely manner. They put me back in my car very fast and I’m completely satisfied with the work that they’ve done…nice work. I will recommend their service to all my friends and family members in needs of auto repairs Thank you Medford auto center

Likely to Recommend

Repair Quality

Great customer service. The staff is very professional. They explain everything to you and their work is guaranteed for as long as you own the vehicle …I don’t regret that I chose them to fix my car and I’m already telling all my friends and family members about them. Great place, great work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Ótimo atendimento, serviço perfeito. Parabéns!

Likely to Recommend

Process has not been completed. Ask me when we have finished the repair

Repair Quality

The repair hasn't been completed. Spoke with an associate named Nick and he's helping me thru the process.

Customer Service

Once the process of the repair is complete i'll finish the survey.

My Experience

My car looks like it just coming from the factory. The communication was great time was quick. Thank you very much . Ps how do you guys make my rim looks so good?

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did a great job on the car

Repair Quality

The replace my passenger in no time and they called me ahead of time to come pick up my car.

Customer Service

As soon I come in the office, they dropped everything to help me.

My Experience

Professional service from start to finish, exceptional work on car.

Likely to Recommend

Repair Quality

Customer Service