Medford Auto Center

4.7 (540reviews)
91%
397 Riverside Ave,  Medford,  MA  02155
Bot
Shop AssistantSparkles

Medford auto center, is auto body shop specialist that has been serving the community since 2003. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Chinese
  • Tagalog
  • Vietnamese
  • French
  • German
  • Korean
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (540)

My Experience

The service is excellent. Thank you! I am very impressed the fact- vehicle was repaired on time despite the global chip and logistics shortage.

Likely to Recommend

Repair Quality

Customer Service

Thank you! for repairing the vehicle on time even in this challenging time. Esp, in a global chip & logistics shortage.

My Experience

I really like the body shop center very nice people

Likely to Recommend

Definitely great shop

Repair Quality

Very good job well done ⭐️⭐️⭐️⭐️⭐️

Customer Service

Best place to fix the car , they are professional and don’t let you go until you are satisfied with the work. Nice and friendly people

Likely to Recommend

Repair Quality

Customer Service

My Experience

They are the best car shop for repair I been to and I think everyone should go get their car fix there or for any other issues they are the best

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Looks great

My Experience

Medford auto center was without doubt the most helpful, reliable and pleasant workshop I had experience with. They help me set up timing with the rental, as well as the process of picking me up from the shop to the place. I had no issues with communication at any point during the repair of my car. John and Marcello we’re excellent in it communicating clearly describing the problem in the process with my car. Not to mention, the excellent bodywork they had done for my car. Needless to say, I forgot which side the damage was on. I would definitely recommend this auto center as well as Somerville Auto Center to any person I know.

My Experience

I really appreciate the help and coordination made for the service to get my car fix. I really appreciate the timing working around so I can get my car back like promise.

Likely to Recommend

Repair Quality

Customer Service

They were great I really appreciate the job the did.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciate the services I got. I was very surprised when I saw my car today. They did a great job. I never expected to see what I saw today, I give it a job well done.thank you

Likely to Recommend

For me yes

Repair Quality

Customer Service

No comments. Just I like the services they give me that's all thank you se very much

My Experience

Great experience, happy with the car repair and customer service, thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Don’t think you guys are honest in collecting deductible from customers. From my last experience it was a joint effort between your shop and the agent from liberty mutual to collect unjustly my money and made me waste my time waiting for my car. You will never see me at your place. As you told me ia lot of customers were forced to pay the deductible even though they were not at fault. You aren’t to be trusted which is unfortunate.

My Experience

You did an awesome job on my car! Love the Friendly atmosphere !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks awesome ... good as new!

Customer Service

My Experience

Very helpful and friendly. Looking to make sure that the customer is satisfied.

Likely to Recommend

Repair Quality

Customer Service

helpful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will definitely use this shop if any work is needed in the future.

Repair Quality

Like brand new.

Customer Service

Very friendly staff and excellent work.

My Experience

Very good job,not taking to long to fixing it, my car looks great thank you so much 😊

Likely to Recommend

Recommend

Repair Quality

Great

Customer Service

Great service

My Experience

Likely to Recommend

Repair Quality

Customer Service