Medford Auto Center

4.7 (537reviews)
90%
397 Riverside Ave,  Medford,  MA  02155
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Shop AssistantSparkles

Medford auto center, is auto body shop specialist that has been serving the community since 2003. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Chinese
  • Tagalog
  • Vietnamese
  • French
  • German
  • Korean
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (537)

My Experience

They’re awesome 😊

My Experience

Job was done very good

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Customer Service

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My Experience

Everything looked fantastic 👌

My Experience

Very comfortably comfortable atmosphere.

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Repair Quality

Customer Service

My Experience

Great job - friendly staff who were communicative and god the job done when they said they would. Car looks brand new!

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Repair Quality

Like new

Customer Service

Amazing job - professional and communicative. The car looks brand new. Really really appreciate the good experience I had with Medford Auto Center.

My Experience

I am extremely impressed by the entire experience with Medford Auto Center. Everyone was very professional, kept me updated through the entire process and even exceeded me expectations. I am thrilled with how my car came out and will absolutely recommend this shop in the future.

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Customer Service

From start to finish this was an amazing experience. Everyone was extremely professional and helpful. I got an outstanding deal on work to my car and the finished product was breathtaking. I will refer all of my friends here and will 100% go back to medford auto center in the future. They work with many of the car rental companies in the area for a seamless transfer of cars. Thrilled with how my car came out and greatly appreciate the professionalism from the shop. Thank you, guys

My Experience

Thanks for keeping us inform of the repairs process until completion.

Likely to Recommend

Repair Quality

Work well done

Customer Service

They’ve done a good job. Very efficient and keeping updated as the repair progresses

My Experience

They were very helpful and gave frequent updates on the car’s status. The work was well done.

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Customer Service

They were helpful, and sent me updates. They also finished the job a day earlier than projected.

My Experience

Great customer service. Clean pleasant The experience was like talking to an old freind Thank you .

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I may tell people about this place.

Repair Quality

It looked great.

Customer Service

If they added my driver side door hedge for about $200-300, then I would give Medford auto a better rate. But they wanted more so unfortunately thats my rate for them.

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Very likely. I will definitely return to the shop should we require bodywork, though I hope we don't.

Repair Quality

The repair was clean and as good as new. There is no visible evidence that the damage occurred.

Customer Service

John was incredibly calm and professional. They took care of everything, including helping get me a rental from the shop. They explained the process and timeline, and stuck to it. My car is as good as new, I can't even tell where the damage was.

My Experience

Likely to Recommend

Repair Quality

Customer Service

It would have been nice to know that your agent does the estimate. I thought it was insurance fraud.