Medford Auto Center

4.7 (540reviews)
91%
397 Riverside Ave,  Medford,  MA  02155
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Shop AssistantSparkles

Medford auto center, is auto body shop specialist that has been serving the community since 2003. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Chinese
  • Tagalog
  • Vietnamese
  • French
  • German
  • Korean
  • Russian
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (540)

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My Experience

My car looks so good and they vacuumed the inside of the car. It looks excellent. They did it in the specified time. I am soo pleased.

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My Experience

Exceptional work and fabulous customer service!

Likely to Recommend

Repair Quality

Work is of excellent quality and reasonably fast. Front-office staff is super-efficient, knowledgeable, and friendly.

Customer Service

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Repair Quality

Car looks perfect! Thank you!

Customer Service

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Repair Quality

Outside looks fantastic. Lift gate extremely hard to use.

Customer Service

Poor communication throughout process.

My Experience

Keep up the good and honest work 👍!

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Customer Service

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Quality service

Repair Quality

From start to finish, process was great in repairing my car. The finish repair was perfectly done.. can’t tell car was in an accident.

Customer Service

Angela was great in managing what to expect and the process Medford takes to repair your car, ensure to cut the time as much as possible but deliver a quality repair

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I would not recommend your shop if a rental was needed because the experience at Enterprise was lengthy and they bill deceptively.

Repair Quality

I requested to see the estimate multiple times and finally saw it just before the repairs were completed. The work done was excellent. Scheduling was easy. Thank you

Customer Service

Likely to Recommend

Prompt, professional. My driver window has squeaking with rolling down window I imagine will resolve over time

Repair Quality

Customer Service

issues with scheduling, dropped off car didn't seem people knew I was doing that, and the person I spoke with was not in

My Experience

My experience was the BEST, John explained detail about my repairs, car ready when I was told, A1 job , 10 Stars and the car looks perfect

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

My Experience

Very professionally run. Love the text updates. Made this experience completely smooth for me. Nice staff as well.

My Experience

Very clean reception area. I was greeted with professionalism. The process was easy and I got my car back in a timely manner.

Likely to Recommend

Without a doubt

Repair Quality

It was a pleasure from day one. A car accident is a terrible thing to have to deal with specially being from a different state. The owner helped with the towing company which was horrible to deal with. He was able to give me some great advice on how to approach the issue we were having and thanks to him we were able to get my car over to Medford Autobody ..when my car was finally at the body shop I was in touch with Angela that explained all the steps in getting my car fixed. With constant updates by text and some calls I knew exactly what was going on with the car. Angela is an asset to Medford Autobody and dealing with her has been wonderful . Thank you Angela and everyone at Medford Autobody for making it a great experience. I highly recommend this shop if you are in need of a shop that takes the time to explain and understand your situation.

Customer Service

Yes ..Angela was pleasant, understanding and caring

Likely to Recommend

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Customer Service

This was my first time needing auto body repairs and was thoroughly impressed by how painless they made it! Angela, the front desk administrator, was incredibly friendly, transparent, well-versed in her car lingo, and an overall pleasure to do business with.

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Customer Service