Mels Autobody Inc. West

4.9 (332reviews)
97%
3340 W Chicago St,  Rapid City,  SD  57702

In operation 7 years.

We are located at 3340 W. Chicago St. We have I-Car training and we spray water borne paint from Sherwin Williams with a life time warranty. We also have the equipment to repair/replace aluminum panels.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (332)

Likely to Recommend

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Repair Quality

Mel’s fixed a car for me after I blew up a deer in Wyoming. They did an excellent job and kept me updated the entire time. I had one issue I had to take it back for and they fixed it promptly and was part of my claim. They are fast and friendly and I appreciate their hard work to get my Camry back on the road . 10/10 experience - I hope to not have to come back but if I do need a repair they will always be my go to.

Customer Service

Returned Clean

My Experience

Very nice people. Was kept informed until my truck was ready. I am so grateful for their service. I will definitely recommend Mel’s auto body shop. Thank you so much.

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Repair Quality

Customer Service

Everyone was so helpful. They kept me well informed on my vehicle.

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Repair Quality

Mels again did a great job for us! They have an awesome team that take care of business and take pride in their efforts to give the customer that good experience.

Customer Service

Customer service is number one from start to finish

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Repair Quality

Car was perfect when I got it back

Customer Service

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Likely to Recommend

We have already recommended a few friends.

Repair Quality

My husband and I were thoroughly impressed with every step of the process, from our initial meeting with Thomas to the consistent communication and the exceptional quality of the work on our truck.

Customer Service

Thomas is top notch!!!

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Customer Service

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Wyatt was very friendly and helpful throughout the process!

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Repair Quality

Great job! Wyatt was fantastic and kept me well informed through the whole process!

Customer Service

Returned Clean

My Experience

Wyatt and his team of car experts were exceptional! Our car looks like new inside & out! They were so helpful to accommodate our needs to attend our grandsons track meet, thank you, again!

Likely to Recommend

They are very deserving of their accolades!

Repair Quality

Customer Service

Wyatt was amazing in listening to our situation and keeping us informed.

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Repair Quality

Very pleased with the service we got

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Hands down would recommend ya'll

Repair Quality

Wyatt was fantastic and very professional and we appreciate him and your whole team for the great job ya'll did!

Customer Service

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My Experience

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Customer Service

Very nice staff, but was told my vehicle would be done in 5 days at East Side location. Then I was told it would be done in 10 days. It took over 2 weeks.

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Repair Quality

So far so good!) Wyatt was great to deal with, kept in touch and kept me up to date through the entire process. Greatly appreciated it! Thanks for your service!

Customer Service

Wyatt was great to deal with through the whole process.

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Likely to Recommend

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Customer Service

Mel's Auto Body made my experience a delight! Communication was excellent through the entire process-from beginning to end. Wyatt offered explanation for every part of the process and it was nice to communicate with just one person, too. Service was prompt and professional! They even cleaned my car-inside and out amd found my sunglasses!

Likely to Recommend

Repair Quality

Finished repairing my vehicle before expected date. Updates provided on progress. Clean car after completed

Customer Service

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Likely to Recommend

Already advised friends what a great job they had done, and I received it back clean inside and out

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Repair Quality

Went pretty good. Very good about keeping me informed. Very friendly staff and accommodating.

Customer Service

Excellent

Returned Clean