Mels Autobody Inc. West

4.9 (332reviews)
97%
3340 W Chicago St,  Rapid City,  SD  57702

In operation 7 years.

We are located at 3340 W. Chicago St. We have I-Car training and we spray water borne paint from Sherwin Williams with a life time warranty. We also have the equipment to repair/replace aluminum panels.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (332)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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My Experience

we had exceptional communication and customer service with Mel's! Car looks better than before, and they even stayed late to deliver keys! Will alway recommend ! thank you!

Likely to Recommend

Repair Quality

Easy to work with, always friendly, and so far everything is working and running as it should. Thanks for doing a great job!

Customer Service

Same as last comment

Returned Clean

Likely to Recommend

My father in law reccomended them to me and I will certainly reccomend them to others.

Repair Quality

The car looks great! The team did a stellar job. Looks like it never happened.

Customer Service

Fantastic experience with Wyatt from start to finish. He made the whole thing very easy.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great as always

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great work, but feel mirror damage was overlooked.

Customer Service

Seen my drivers side mirror was not on the estimate and called to inquire. Was told that it would be looked at and added to repair. Pretty sure damage was caused by hail. It was not repaired and I was not contacted about it. Happy about how the rest of the job came out, but feel mirror damage was missed .

Returned Clean

Likely to Recommend

Highly recommend, amazing work, very professional, and understanding people.

Repair Quality

I would say 11 out of 10. Things didn’t go as planned, they kept me updated, and still got it done in two weeks. Also got my car back, clean and detailed. Wyatt and all the other employees were very professional and considerate of my schedule.

Customer Service

The car looks amazing and better than when it came, Like brand new.

Returned Clean

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Repair Quality

Customer Service

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Yes I Would. Recommend Mel's auto body glass.They did an excellent job.They were efficient and they didn't cut any corners

Repair Quality

Customer Service

Mel's auto body glass did a fantastic job. I had the truck for about a month before the big hail storm and when I got the truck back, it looked better than when I bought it at the dealership.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Did a wonderful job.

Customer Service

Returned Clean

Likely to Recommend

Was very satisfied with the results.

Repair Quality

Looks like the hail dents are gone and the care came back clean.

Customer Service

The daily updates were a bit much but otherwise the customer service was top notch.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

My Experience

There was just one thing, there was 4 small chips they we’re going to touch up, but that didn’t get done. The work itself was amazing as usual.

Likely to Recommend

I tell everyone where to take their vehicle is Mel’s

Repair Quality

The work was totally awesome. As usual, the only thing they were suppose to touch up a few places where there were a couple chips and he said they would touch it up so it wouldn’t rust, but that didn’t get done. You guys are the best in town!!

Customer Service

as usual they are all so nice and so helpful!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean