Mengel-Dafonte Auto Body, Inc.
Mengel DaFonte Auto Body is a family owned collision repair center that has been servicing the greater Pioneer Valley for over 30 years. Whether it is a minor ding or a major collision, Mengel DaFonte provides personalized customer care, accepts all major insurance carriers and offers a service guarantee to all it’s customers. Mengel DaFonte has the skill and resources to put your car, truck or SUV back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:00 pm |
| Tue | 7:30 am - 4:00 pm |
| Wed | 7:30 am - 4:00 pm |
| Thu | 7:30 am - 4:00 pm |
| Fri | 7:30 am - 4:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Second time I used them. Total satisfaction.
Repair Quality - 5.0/5.0 -
Great work! Good people.
Customer Service - 5.0/5.0 -
John was exceptional to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I thought they were very responsible, competent, and dependable other than the lack of communication.
Repair Quality - 4.5/5.0 -
The work was great. I wish I had gotten any updates within the first week or two about the timeline. Perfectly nice when I called, but I would have liked more coming my way.
Customer Service - 4.5/5.0 -
I haven't needed any customer service yet other than communication coming my way before I had to ask multiple times (see previous comment). I didn't get any extra info beyond specific questions. Nice, but....very brief answers.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work that was completed!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and even vacuumed by very dirty car as well as gave it a car wash. The only complaint is that it took a while for my car to get in and to get repaired.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mengel-Dafonte Auto Body did a really good job on my vehicle. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little bit of time but was so worth it. Looks like nothing happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice job
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job