Oliver Autobody-Holyoke

4.8 (596reviews)
96%
1519 Dwight St.,  Holyoke,  MA  01040
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Shop AssistantSparkles

In operation 5 years.

We've been repairing vehicles for more than 90 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Oliver Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Springfield - Holyoke market.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (596)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The attention to detail, precise paint matching, and immaculate finishing work receive high acclaim. Communication is a standout strength, with customers appreciating proactive text updates throughout the repair process. Staff professionalism and friendliness are frequently highlighted, along with seamless handling of insurance claims. Timeliness is another strong suit, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays without proactive notification, isolated instances of incomplete repairs requiring return visits, and rare coordination issues between the shop and insurance companies on completion dates.
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"... satisfied with repair work by Oliver's Auto Body. The workmanship and service are first-rate. The staff was efficient, from initial assessment ..." Read more
"Truly amazing service! Repair was immaculate and so was the interior of my vehicle. Highly recommend Oliver Autobody"
"The customer service is phenomenal and I also love their communication skills. The gentleman who did the bodywork on my ..." Read more
"Outstanding repair job !! My car is a 2016 and it looks brand new."
"... need more time, they let you know, and best of all, they stay in constant contact." Read more
"... providing detailed and easy-to-understand explanations. I was kept updated through text messages about the process, and the final repair result was flawless. 100% recommended." Read more
"... Autobody did an excellent job repairing our car and kept the lines of communication open and transparent during the process." Read more
"... delays in the vehicle being finished could improve. My vehicle this time was marked several times as finished and I was only told it wasnt when I called the shop." Read more
"Olivers told the insurance that my cars repairs were done the day before they notified me, which caused issues with the insurance ..." Read more

My Experience

Poor cu

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Repair Quality

Customer Service

Returned Clean

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Everything was done to my satisfaction. Easy to deal with

Customer Service

Returned Clean

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Repair Quality

Thank you for your expertise very well satisfied when I got into a accident I was very much worried about the paint match I knew it was gonna be a difficult task you manage to pull it off the sublime green was exactly how it was before but better

Customer Service

Yes they was very responsive they keep me updated and explain everything to me on how they handle paint test And how they blend was satisfied

My Experience

Company staff were helpful, and kept me updated via text messages, as to the progress of the repair process. The repairs were completed within a reasonable amount of time, and appear to be flawless. Transitioning from a loaner rental car to my repaired vehicle was done efficiently.

My Experience

My Experience

Likely to Recommend

I have recommended Oliver's many times

Repair Quality

Excellent job. Just wish it didn't take so long.

Customer Service

Great work and very professional employees

Returned Clean

My Experience

Outstanding repair job !! My car is a 2016 and it looks brand new.

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Returned Clean

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Repair Quality

Good service

Customer Service

Returned Clean

My Experience

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Repair Quality

Great service

Customer Service

Returned Clean

My Experience

Edwin was easy to work with- kept us in the loop. Everything went smoothly and on time. We are very happy with everything, the car looks great! We would definitely recommend Oliver’s to others. Thank you!

My Experience

Holly was very helpful getting me set to leave the car and the job itself was excellent. I’m very satisfied.

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Repair Quality

Customer Service

Very pleasant in person. Tough to get a hold of someone on the phone to get updates.

Returned Clean

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My Experience

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Repair Quality

Everything came out really good my SUV looks like nothing happened to it..

Customer Service

Returned Clean