Micar Collision Center

4.9 (4,856reviews)
98%
928 Ventures Way #101,  Chesapeake,  VA  23320

In operation 29 years.

Voted the Virginian-Pilot's "Best of Chesapeake" for the last seven years and "Best of Hampton Roads" for three years, MiCar Collision Center is THE premier auto body collision repair shop located in the Greenbrier area of Chesapeake, Virginia.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
I-Car

Reviews (4,856)

Customers say
Overall Customer Satisfaction
Customers consistently praise MiCar Collision Center for outstanding service quality, excellent communication, and timely repairs. Many highlight that vehicles were returned looking brand new, with paint matches described as perfect and repairs completed to the highest standard. Regular updates throughout the repair process were frequently commended, with customers appreciating proactive calls and transparency. Numerous reviewers noted vehicles were completed ahead of schedule, and the seamless coordination with rental car companies was a recurring positive. A small number of customers noted areas for improvement, including more consistent proactive communication during repairs and tighter adherence to initial completion timelines, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend MiCar to friends and family.
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"They get a 10+, and an A+. Outstanding quality of work, I am 100% satisfied! They are very professional, friendly, and courteous! ..." Read more
"... dont need you again, but you are highly recommended your quality of work. Your professionalism communication is excellent. It made me at peace knowing that my car was in good ..." Read more
"... Center is friendly, professional, and efficient. They did an excellent job repainting my two passenger side doors. After noticing overspray on the bottom molding, they ..." Read more
"Micar Collision did an amazing job on my repair. Two things really stuck out to me communication and ..." Read more
"Their customer service is outstanding. They were very communicative with updates through the entire process."
"... customer service. On Top of my car repairs being scheduled to be completed in 5days it was complete in 3 days so again very time efficient with great quality work ..." Read more
"The work was perfect and on time"
"As advertised - repair done right and on schedule. Easy to work with!"
"I was told a couple of times the car was ready and I believe all the parts shouldve been ordered prior to the ..." Read more
"Great job done in a timely manner. This is my second time using their services; highly recommend. I will be ..." Read more

My Experience

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Repair Quality

Customer Service

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Repair Quality

The staff here are incredible. I was kept informed of my vehicles status every step of the way. Outside of an insurance claim I had some additional paint repairs. The pricing is fair and the repairs were completed with no detection of damages. I would recommend MiCar over and over.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Great service and quality work

Customer Service

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Try to use local vendors whenever pissible

Repair Quality

Looks like brand new

Customer Service

Kept informed thru whole process

Returned Clean

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Repair Quality

At least a 10 or even better. Your team was awsome

Customer Service

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I recommended my mother to take her vehicle to MiCar for repairs.

Repair Quality

The paint and bodywork is awesome. Customer service is top notch and second to none. I will always recommend MiCar above any other collision repair facility. They are willing to go the extra mile.

Customer Service

Perfect and very communicative.

My Experience

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Repair Quality

Customer Service

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Please with the work and communication.

Repair Quality

Customer Service

Our repair was delayed to staff shortages. This was communicated with us, but it was still frustrating.

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Customer Service

My Experience

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Repair Quality

Customer Service

They kept me well informed and let me know when issues caused any kind of delays and that they already had a plan of action for how to resolve it. The delay caused me to pick up my car when I anticipated it to be ready in the first place, as opposed to a few days early, which did not cause me any inconvenience. Very friendly, professional, and knowledgeable staff the entire way through.

Likely to Recommend

Repair Quality

Great experence, you would never know there was damage, everyone was personal and the car was returned earler than estmated.

Customer Service

Returned Clean

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They did great work but just wish I was better informed and it didn’t take as long—or at least the expectation should have been it was was going to take longer than initially promised.

Repair Quality

Very professional job

Customer Service

I felt like I was constantly calling for updates and while it may be some circumstances were out of your control getting an update would have been better. Was told 4 business days and it was nearly two full weeks

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Repair Quality

Good job

Customer Service

Good job

Returned Clean

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Customer Service

There were several issues with my car after I picked it up. 1. The right front corner of the dry line has a wobble in it and they’re not keen to fix it.. 2 the cruise control is not working. It was before I took it in for repair. 3. The left rear door lock does not operate using the controls on your driver side door.

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Customer Service

Returned Clean

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Repair Quality

Repairs were great, looked brand new.

Customer Service

Very nice and welcoming. Easy to understand when explaining what they did/needed to do.

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Repair Quality

Eric and Kelly were awesome. Kept us constantly updated throughout entire process. Work was top notch as well.

Customer Service

Returned Clean

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Repair Quality

Customer Service