Mid Island Collision Centers RVC
In operation 69 years.
MID ISLAND COLLISION IS THE LARGEST CERTIFIED COLLISION CENTER ON THE EAST COAST WITH THREE CONVENIENTLY LOCATED CENTER TO PROVIDE SUPERIOR CERTIFIED COLLISION SERVICES.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- Cash
- Check
- English
| Sun | Closed |
| Mon | 6:00 am - 5:00 pm |
| Tue | 6:00 am - 5:00 pm |
| Wed | 6:00 am - 5:00 pm |
| Thu | 6:00 am - 5:00 pm |
| Fri | 6:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Communication with the Lakewood office was very bad. I had to call several times a day before I could get á responses by text . Several promises that my call would be returned and they were not. Was not even aware that my car was being repaired at Carl Place so I was communicating with the Rockville Office and went there to pick up my car. Also I was not informed that the insurance wasn’t covering my car. Although I won’t be returning to that particular site they should be made aware that good communication is germane to customers satisfaction. I had a pressing situation going on with my plane trip and my car was to be transported and I was in need of HUMAN feedback to make decisions.
My Experience - 5.0/5.0 -
I truly had an exceptional experience dealing with the team at Mid Island Collision. Bob, Laura, Greg and the rest of the team really went out of their way to ensure that I was very well taken care of, all of my questions, concerns and requests were answered and that my Alfa Romeo Stelvio vehicle was properly restored to its original condition (according to factory standards). Suffice it to say, I am beyond happy with my decision to use MIC to repair my vehicle and will confidently recommend them to other people who I know that may require their specialized services. My car literally looks as though it was never in an accident and all repairs were seamlessly and flawlessly executed 👌🏽. Thank you!
My Experience - 0.0/5.0 -
The Mid Island Collision was giving me not appropriate information about my car. First, the told me that it will take a three to four weeks to fix my car and they took almost two months. My car was driver able and they told my insurance that it was not. I had to pay rental out my packet because they keep my car two months.
My Experience - 5.0/5.0 -
Service and final results were great
My Experience - 5.0/5.0 -
Excellent service. Loved the weekly updates via text message, car drop off service was great and my advisor (Laura) was very helpful!!! Last and not least my car looked great!!!!
My Experience - 5.0/5.0 -
So professional and courteous. Clean work. Worked with Laura Haslam, she gave me superior service and was available at a moments notice.
My Experience - 5.0/5.0 -
I was very satisfied with the work done on vehicle it looks like it did out of the dealer. I did what for over 2 months to get it back. But definitely worth the wait.
My Experience - 5.0/5.0 -
Very good customer service. Car comes out perfect. Very professional job.
My Experience - 5.0/5.0 -
SO! I’ve been brining my vehicles to Mid Island for about 10 years. I’ve never been disappointed with the work and the service. I want to thank Jasmine for all her time and help with dealing with the insurance company and working with my schedule. No job too big or small. No stress just drop your car off get your rental and WALK away! No thinking necessary lol, thank again for your great work guys, you never disappoint
My Experience - 5.0/5.0 -
I worked closely with Laura. She kept me updated on the progress of my car, which helped ease my mind. When I got my car back, it looked, smelled, and felt like a new car. Thank you to the Mid Island team.
My Experience - 0.0/5.0 -
Service provided was awful. Car was returned with a faulty electrical system and I was put in danger. Also parts missing and not checked Further they are rude and unresponsive. MY CAR HAS BEEN THERE SINCE AUGUST 5 and I still do t have it. My calls go unreturned. They are the reason I will never get another Audi
My Experience - 0.0/5.0 -
I would not recommend this establishment. Before I dropped off my car, the staff seemed sincere but after dealing with Laura, I completely change my mind which was based on her mendacious ways and impolite behavior. My car was at their shop for about 8 weeks and the few times I asked for an update (mainly because the rental was costly), the back and forth responses were as if I should not ask anything at all.
My Experience - 5.0/5.0 -
Totally Satisfied With The Staff And Work.