Middletown Toyota Collision Center

My Experience - 5.0/5.0 -

Very good and fast tlme

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Mr Bruce helped me for everything. He is perfect person and extremely has experience. Mss Backy was so kind I appreciate them. Thank you so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellente service and the are very professional.

Likely to Recommend - 5.0/5.0 -

They offer good service.

Repair Quality - 5.0/5.0 -

I was informed of all repair step.got daily text.

Customer Service - 5.0/5.0 -

Excellent customer service

My Experience - 5.0/5.0 -

Impossible to speak more highly of the respect and attention to needs and details that I received from your team! The work appears exceptional and the coordination with rental made my life much easier! I highly recommend them! Do give them a great raise, bonus, or extra paid day off!! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

None

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

None

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Becky is so awesome, she is so friendly and extremely helpful!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I want to tell you that you did not do well my car because I still hear bad noises in the back of my car

My Experience - 5.0/5.0 -

Keep up the good work. But I did find paint on my car and had to clean it up

My Experience - 0.0/5.0 -

There was visible paint damage to the passenger side of the front bumper that was not present when the vehicle was delivered on 8/23/16. This was acknowledged by a Representative upon pick up of the vehicle on 8/26/16 after reviewing photos taken by the Representative for the purpose of the claim report. The Representative acknowledged that the damage occurred at some point while the vehicle was at the Collision Center and that repairs will be made by the Collision Center. The Customer will schedule the repairs for a later time. In addition, on the morning of 8/27/16, the vehicle would not start due to a "dead battery". Upon further evaluation it was determined that one of the rear interior lights was stuck on. This may be a consequence of a wiring issue following the headliner replacement which was part of the repair. The Customer removed the affected light bulb as a temporary repair. The Customer will communicate this concern to the Collision Center when coordinating the bumper paint repair. The Customer also plans to request a loaner vehicle to minimize the inconvenience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone I dealt with was very pleasant!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Middletown Toyota did a great job and my car was completed on time as promised.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean