Midland Ford - Lincoln
In operation 42 years, 11 years at this location.
Midland Ford-Lincoln is a family owned and operated dealership. We have a brand new repair facility with highly trained technicians with over 30 years of experience ready to work on your vehicle. We have friendly staff ready to help with your needs. We provide rental and loaner cars when available and we also have pickup and delivery options as well. We work on all makes and models and are even certified to work on the new Ford aluminum F-150 trucks! We work with all insurance companies and are Direct Repair for Farmers , Statefarm , Farmbureau ,AAA and preferred for Frankenmuth! We are always here to help and answer any questions you might have.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 7:00 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 7:00 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I felt like things that should have been covered weren't
Customer Service - 2.5/5.0 -
quite frankly kind of rude
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was surprised to find my Fiesta not only washed, but absolutely spotless inside and out. Didnât expect you to detail it out after my collision repair. It looks like a new vehicle! Many thanks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service on this job was a 0 out of 5. Starting from the beginning when I dropped my car off (12/26) to today when I finally got it back (1/17) which was 16 days after when it was initially promised (12/31) I received ZERO - yes no communications (no call, no email, no text) concerning the progress on my car until it was done yesterday - over two weeks after the original to be done by date, and 5 days passed the modified date I got when I showed up at the dealer on 1/5 to inquire about my car, only to find it in the lot disassembled. After finding the service manager, I was then told it would be done 1/11, and again got no communication about a delay, just a call on 1/16 indicating it was done. Again, apart from my going into the dealership no one contacted me about any of the delays. I emphasized to them how communication with the customer AS SOON AS YOU KNOW their repair is going to be delayed is paramount. Delays happen, I get that, no communication about delays - unacceptable!! All said the repair work itself seems to be good.
My Experience - 0.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would have gave it to him but I have to come back for Miner work of an adjustment of fog light
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This shop was amazing with customer service!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job. Truck was returned detailed out. I was impressed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was repaired quickly
Customer Service - 5.0/5.0 -
Brandon & Ashley (both in Collision dept.) did a great job!