Midland Ford - Lincoln
In operation 42 years, 11 years at this location.
Midland Ford-Lincoln is a family owned and operated dealership. We have a brand new repair facility with highly trained technicians with over 30 years of experience ready to work on your vehicle. We have friendly staff ready to help with your needs. We provide rental and loaner cars when available and we also have pickup and delivery options as well. We work on all makes and models and are even certified to work on the new Ford aluminum F-150 trucks! We work with all insurance companies and are Direct Repair for Farmers , Statefarm , Farmbureau ,AAA and preferred for Frankenmuth! We are always here to help and answer any questions you might have.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 7:00 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 7:00 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with Jordan and he was great. The whole process was very easy and smooth and I knew what to expect during each step of the process and was kept informed throughout.
Customer Service - 5.0/5.0 -
See comment one.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The reason I scored a 6 is because they forgot to fill my antifreeze back up. Other than that they were fast fixing my front end damage.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I always get excellent service
Repair Quality - 5.0/5.0 -
Very good service and communication
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jordan is awesome
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy work done on the car. Like always the service was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding coordination with Jennifer
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 4.0/5.0 -
Probably.
Repair Quality - 3.5/5.0 -
It was fine. Repair looks good.
Customer Service - 4.0/5.0 -
It was fine.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a little bit longer than expected due to challenges with parts, but great service and quality of repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop manager was wonderful. She went out of her way to make sure we got on truck back in time to take our trip for our 50th anniversary.
Customer Service - 5.0/5.0 -
Your body shop manager was wonderful. See previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Spacing on each side of the tailgate is different and may be why it doesn’t open easily sometimes now. I had discussed all the damages to the truck between the two separate deer collisions and then my wife did the same yet the under side was not assessed for damage which appears to have knocked or bent something in the front steering and the right front fender skirt was missed but is now on order I believe? The truck is an F250 but the rear bumper and hitch that got put on are for an F150. 2” hitch vs 2.5”hitch. This is going to be corrected though as I took it in this morning to show the body shop. The front grill that was replaced I believe has a bolt or two missing. It moves when pushed on. The repairs do look nice but I am a stickler for attention to detail in workmanship.
Customer Service - 4.5/5.0 -
The steering issues I discussed were never assessed or repaired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was perfectly repaired
Customer Service - 5.0/5.0 -
Jenn was very kind and helpful. Communication was clear and often.