Mike Calvert Toyota Certified Collision
In operation 26 years.
At Mike Calvert Toyota Collision Center, we handle everything from minor bumper and door dents to significant full-body collision damage in Houston, TX. Our innovative vehicle repair facility is designed to optimize convenience, time, and satisfaction. Precision repairs, trusted care – only at Mike Calvert Toyota Collision Center. We’ve invested heavily in our facility and specialized equipment to provide you with the latest repair techniques and procedures. Our team of experts works quickly and efficiently without sacrificing quality. We inspect each vehicle to ensure safety and reliability so you can get back on the road with peace of mind. We are the #1 ranked Toyota Certified Collision Repair Center in Toyota's Gulf States region and we strive to be #1 with our customers as well.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Vietnamese
- Korean
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 5:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Awful experience. Waited a day and a half and had to pay $250 to get an outrageously overpriced quote (I verified this with insurance adjusters from Allstate). Bad customer service communication. Damage was done to my center console while taking pictures. I emailed the estimator regarding the damage and received no response. Only positive and why it’s a 2 was the lady who did intake on my car was helpful and friendly.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am disappointed to see a scratch mark on the hood which was not clearly visible under the shade (entrance area) when vehicle was handed over to me in the evening. Next day morning it was clearly visible scratch in the sunlight. I am not happy about this after spending good amount for the repairs.
My Experience - 5.0/5.0 -
I think your done good job and I feel good when I get my car Thanks David
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Aware that estimations aren't always correct, but multiple inaccurate estimations gave me false hope. Repair itself seems normal so far (3 days).
Customer Service - 4.5/5.0 -
Polite, helpful, answered all questions. Could have had some kind of online tracker dashboard tool would be cool.
Returned Clean
My Experience - 0.0/5.0 -
The service was very frustrating and disappointing. I will be sending a letter that encapsulates the full context of my dissatisfaction.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I brought my car in on 911 to get my front driver side fog light fixed paid cash to receive my car in my passenger side. Fog light Was not working, was not communicated that it was not working at all. Just returned the car to me. Didn’t say anything about the passenger side fog light?
My Experience - 0.0/5.0 -
Estimate tripled from original prices and job took way too long to complete
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Took way too long to get tailgate installed, poor communication and still not completely fixed . Still have to get a key made for the taikgate . It child have came with the new one
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Awaiting word from Toyota corporate on how to restore our car to factory condition
Customer Service - 2.5/5.0 -
Mixed initially but Arturo has generally been kind and caring.
Returned Clean
My Experience - 5.0/5.0 -
David Reyes, Mark, and Judith did an awesome job updating me on the status of the repair of my vehicle. I just wanted to say Thanks Again!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Not fully satisfied with overall performance of the Repair shop
Customer Service - 4.0/5.0 -
It can be much better and improved with little bit of efforts keeping in view the customer interest
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marc was very knowledgeable. Talked to the repair center. They ordered the parts. I took car in & it was fixed within 1-2 hours. I was busy looking at new cars so it went quick. Car was ready & im glad I went to your dealership. I did not know y’all were there. I never go to that side of town, but I happen to And I put in repairs and my doctors ZIP Code and you came up. I’m so thankful everyone was so nice and kind and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you especially to David Reyes, Marc, Lynnetta, and Judith. You all provided excellent customer service and I appreciate you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you especially to David Reyes for leading the fix
Customer Service - 5.0/5.0 -
Marc, Lynnetta, and Judith were immensely professional and easy to work with. I can tell they’ve been trained well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would have given 10 as the repair of the truck looks great. I trust that the repair was done the correct way. In between the lack of communication was somewhat frustrating, and this is something that can easily be fixed.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks better then it did before the accident
Customer Service - 5.0/5.0 -
Great communication, offered me a ride back home after dropping off vehicle
Returned Clean
My Experience - 0.0/5.0 -
The communication and service from the collision center team was great. I was informed every step of the way during the repair process. However, when I received my car back I noticed that my retractable cargo cover was removed. The back of my car did not need anything repaired so I am confused as to why it’s missing. That’s my only complaint about the experience.