Mike Dorian Ford
For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Connie at the service desk was great to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will come back just because of Connie. She was amazing. I felt like I made my appointment with a family member. Thanks again.
Customer Service - 5.0/5.0 -
20!! I will come back just because of Connie. She was amazing. I felt like I made my appointment with a family member. Thanks again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike Dorian Ford is awesome!! They always do 5 stars work Joe is the Best Collisions Manager.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfying
Customer Service - 5.0/5.0 -
Pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The collision shop was fast and reliable.
Likely to Recommend - 4.5/5.0 -
I would recommend Dorian Ford as a service provider.
Repair Quality - 4.0/5.0 -
The car repair was great. Thanks
Customer Service - 4.5/5.0 -
The quality of service and customer service was good.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always satisfied with the work that you do.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With this type of customer service, I will make sure that anyone I know who need repairs for a collision will be referred to you.
Repair Quality - 5.0/5.0 -
It looks amazing!
Customer Service - 5.0/5.0 -
Amanda and the team was very helpful. This was the first time in over 30 years I’ve had to have this type of repair done. They all went above and beyond with their customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far everything is fine
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I sent a survey
Customer Service - 4.5/5.0 -
I’m satisfied
Returned Clean
My Experience - 5.0/5.0 -
Great job on the repair and the gentleman who helped me at the end was very helpful. He even showed me how to remote start my Trax, which I greatly appreciated. The salesperson ar Serra Chevrolet who sold me the car didn't even do that. In this weather, it's been very much aporeciated.
Likely to Recommend - 4.0/5.0 -
I would have given a ten except for the timeline.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone was very nice. I wasn't happy, however with the three different time lines I was given.
Returned Clean
My Experience - 0.0/5.0 -
We are happy with work, however I called about the vehicle, because if it was around low enough, we were going to pay for the repairs out of pocket instead of sending it through our insurance. The man that I spoke with, and unfortunetly I did not wrote down his name, told me that it was $6-$7,000 for the repairs, so we ended up putting it through the insurance company. Well, when I came to pick up the vehicle, it was under $2,500. We never seen the email, as we were out of the country, and could not get them to come through which is why I called. I was very upset when I left there because at that point I could not get ahold of our claim rep about cancelling the claim and my daughter had to have the car to go to work. I was angry, and I think that if he didn’t know then he should have never said a price because that is just wrong. So now I have a claim, I lose the claim free discount, for an accident that was not my fault, and because the man told me $6-$7,000, when it wasn’t even close to that.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
I am happy with the quality of the work that was done, but very unhappy with the misinformation I was given beforehand. When I called to ask about pricing, I specifically wanted to know if we could pay out of pocket instead of filing a claim, since the accident was not our fault and we did not want to lose our claim-free discount. I was told the repair would cost $6,000–$7,000, which led us to believe paying out of pocket was not an option. We were out of the country at the time and not receiving emails, so I never saw the written estimate and relied on what I was told over the phone. When we returned and picked up the vehicle, the total cost was under $2,500. I was extremely upset to learn this, as we would have absolutely paid out of pocket had we been given accurate information. Because of this incorrect estimate, we filed a claim unnecessarily and will now be paying higher insurance premiums. While the body shop’s work itself was good, the inaccurate and irresponsible information provided caused us financial harm and significant frustration
Customer Service - 0.5/5.0 -
I am happy with the quality of the work that was done, but very unhappy with the misinformation I was given beforehand. When I called to ask about pricing, I specifically wanted to know if we could pay out of pocket instead of filing a claim, since the accident was not our fault and we did not want to lose our claim-free discount. I was told the repair would cost $6,000–$7,000, which led us to believe paying out of pocket was not an option. We were out of the country at the time and not receiving emails, so I never saw the written estimate and relied on what I was told over the phone. When we returned and picked up the vehicle, the total cost was under $2,500. I was extremely upset to learn this, as we would have absolutely paid out of pocket had we been given accurate information. Because of this incorrect estimate, we filed a claim unnecessarily and will now be paying higher insurance premiums. While the body shop’s work itself was good, the inaccurate and irresponsible information provided caused us financial harm and significant frustration