Mike Dorian Ford
For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
After my car is repaired correctly I will never use this place again.
Repair Quality - 0.5/5.0 -
Have to take vehicle back on 7/5/23 as the front end sensors are now not working after they took apart the front end bumper to replace the bracket holding the camera. Apparently they are saying now that this is a different issue… well why weren’t the sensors checked before giving me back my vehicle since they are located in the front bumper and it was removed? Everything I have read says the front end sensors may need to be calibrated after removal of the front bumper to ensure they are still working properly.
Customer Service - 0.5/5.0 -
Feel like a burden and unheard when I call there. Very arrogant staff in my opinion. I am not some stupid woman that doesn’t know about vehicle repairs. Had to reach out to Ford corporation to also complain. Also would love to know why the consumer is quoted $697 to repair a bracket but the minute insurance coverage is going to pay the price goes down to $450?!?! What a scam!!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
As a long time customer and elderly retired Ford employee it been nice if your dealership showed some gratitude by having your Porter detailed our car. After 30 days and a returning customer buying new and used cars and always having collision insurance work done at your dealership it should be a perk us type of customer deserve.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Said my door would be fixed but it wasn’t. The problem was that since the accident the drivers side door says that it’s ajar when it’s closed. It says to shift in park and close the door. It did this as I went to drive away from the lot. As soon as I put the vehicle in drive. I even showed the cashier as I was driving away to head to work.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I’m disappointed in one area. When I brought the car in for the estimate, I specifically told them that the car who hit us also knicked the rear bumper. I was assured it would be taken care of. When I brought the car in for repairs, I again mentioned the rear bumper and the receptionist made sure to write it down. When I picked up the car…what do you think was Not repaired?!? The minor Knick on the rear bumper!!!! And to make matters even more frustrating, since we had already turned in our 10 day lease vehicle, the bumper was Hand Painted. Yes it looks like shit!!! Now for the topper…the receptionist was blamed for the work Not done because she didn’t highlight it!!! After 32 years working in management…I do not appreciate the one who overlooked the repair to pass the blame!!! Take ownership. I was assured it would be repaired and it was not!!! Now I’d love to see what I’m told when I turn in my lease!!!
Customer Service - 4.0/5.0 -
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My Experience - 5.0/5.0 -
Dorian Ford is top notch, and their customer service is above and beyond any expectations.
My Experience - 5.0/5.0 -
Excellent seamless service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job overall, wish I could have got in a bit quicker. Very happy with my experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Words cannot describe my excitement! You guys did an awesome job and I got my truck back ahead of schedule time. Dorian Ford is THE BEST!!&
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Truck stinks like lacquer inside the cab I’ve had the windows down for a week and it still stinks
Repair Quality - 0.5/5.0 -
The Stinks in the interior like lacquer
Customer Service - 0.5/5.0 -
The interior stinks like lacquer
Returned Clean
My Experience - 5.0/5.0 -
An excellent job again for me. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin was very helpful and good he explained what exactly was going on. I appreciate all your hard work you did a great job and would definitely come back and refer people. Thank you