Mike Dorian Ford

4.6 (477reviews)
89%
35900 S. Gratiot Ave,  Clinton Township,  MI  48035

For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (477)

My Experience

Kevin was very helpful and good he explained what exactly was going on. I appreciate all your hard work you did a great job and would definitely come back and refer people. Thank you

My Experience

Likely to Recommend

Repair Quality

The repair group communicate well, and was open about timing. They shared the repair parts list and ensured that all the electronics were working properly. The car was cleaned and shined went we picked it up.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks fantastic. Very happy

Customer Service

Very friendly

Returned Clean

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Repair Quality

Great job

Customer Service

Returned Clean

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Repair Quality

Love the Dorian team!

Customer Service

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It was well cleaned

Repair Quality

Customer Service

Good job. Just one day late

Likely to Recommend

Repair Quality

I’m still not sure if everything works yet but hopefully it will

Customer Service

Connie was very pleasant and attentive on the phone and at the desk. And the shuttle driver was good too

Returned Clean

Likely to Recommend

Only if they had to go to a dealer and I would suggest they chose another one.

Repair Quality

Customer Service

Had an appointment for Thursday April 6th. Dropped car off at 4pm April 5. Called a few times to check on progress never received return call. Went into service on Tuesday April 11th and was told they had not even looked at the car. Service was terrible. This was a $1500.00 exhaust job. They finally looked at it Wednesday and I was able to pick it up Friday April 14th. Do not understand how it took 10 days. Was never kept in the loop on what was going on. Collision guy who did actual repairs was good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Victoria was very professional and helpful. The work on my Fusion looks great !!

Likely to Recommend

Repair Quality

Victoria was very pleasant and helpful. The work done on my car was excellent.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very professional staff answered each question regardless of my inexperience. The car repair was in a timely fashion and as planned…..restored to original condition. I would highly recommend Dorian collision.

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent work. Looks fabulous ! Thank you so much. I will highly recommend your body shop !

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Repair Quality

Looks fabulous

Customer Service

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Customer Service

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Repair Quality

Customer Service

My Experience

Completely satisfied! Great customer service, efficient fast job done, professional repair job! Won’t go anywhere else!

Likely to Recommend

I wouldn’t go anywhere else for repair jobs! Very pleased!

Repair Quality

I can not express how pleased I was with my repairs completed at the service center. From your front desk lady, that said she was relatively new, good choice when hiring her, to the Manager that took the time with estimate to explain everything. This was efficiently completed and repairs were done exactly when quoted. As far as the repair itself I cannot even see where the damage was. Looks like new! Scale of 1 to 10, I’d say 20!!

Customer Service

Returned Clean

My Experience

Kevin body shop manager made sure car was fix to my satisfaction. GUYS DID GREAT JOB

Likely to Recommend

Repair Quality

Customer Service

Returned Clean