Mike Dorian Ford
For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Paint still scratch....car returned with Crack in windshield and I was told nothing they could do about it. Been having more and more issues with ford every year. Quality of service is not the same.
Customer Service - 2.5/5.0 -
Updates not given. See previous answer
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very considerate in telling me what needed to be done and when they thought it would be done.They really surprised me by fixing it in half the time they originally estimated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you all for perfection. Thank you for curiosity and being patient with me
Likely to Recommend - 5.0/5.0 -
I've told people already
Repair Quality - 5.0/5.0 -
Thank you for great service
Customer Service - 5.0/5.0 -
They were very professional
Returned Clean
My Experience - 5.0/5.0 -
Customer service was Awsome
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They were backed up and it took four weeks before they could take my car in and then another 28 days to repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received excellent customer service.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
would have been nice letting me know the relationship and discount opportunity with Enterprise rental car company when the car first arrived. I could have saved a lot of money on car rentals (over $400). The email stating my car would be ready September 9th was too optimistic as it was delayed almost another month. And why did that email system not start again after the first delay? Would appreciate more transparency with the issues that occurred. Might want to invest in a text messaging system to prevent phone calls that seemed to be unappreciated.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Bad news isn’t like wine. It doesn’t improve with age.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Fireworks
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome to deal with.
Returned Clean
My Experience - 5.0/5.0 -
Did great job and even cleaned my floor mats
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was a spot not sand and painted during the repair it was a white spot brought back and they put touch up paint I can see the flaw because know its there
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
A spot wasn't painted on my truck I brought it back and it was covered with paint and a stick
Customer Service - 1.0/5.0 -
Spot not painted brought back they covered it with paint and a stick can see if u look close
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Only thing I would have liked if you would offer a shuttle to get me home after dropping off my vehicle and pick me up when vehicle is completed or if you would offer a loaner if it’s going to be longer than a week I was without a vehicle for three weeks other than that the service and workmanship was great
My Experience - 5.0/5.0 -
Anna in the body shop is a wonderful person! Very friendly and helpful. The job on my car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my repairs. Anna is very friendly as well as Ken
Customer Service - 5.0/5.0 -
Great customer service