Mike Dorian Ford
For over 50 years, the Dorian Family has been serving the Detroit area helping members of the community purchase, lease, service, or repair new and used cars, trucks, and vans. The Dorian Collision Center offers a full range of car repair and services for vehicles of any make or model. Provided services include aluminum repair, paint refinishing, mechanical diagnosis, and frame straightening. We understand the large investment in owning an automobile and the tragedy that can come with getting into a car accident. At the Dorian Collision Center, we work for you to maintain the vehicle value along with your personal safety through our professional repair process. Direct Repair Programs include AAA, Allstate, Ameriprise, Citizens, and more. Our estimators and technicians are State, I-CAR, and ASE certified to provide top-quality, professional services in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
We are happy with work, however I called about the vehicle, because if it was around low enough, we were going to pay for the repairs out of pocket instead of sending it through our insurance. The man that I spoke with, and unfortunetly I did not wrote down his name, told me that it was $6-$7,000 for the repairs, so we ended up putting it through the insurance company. Well, when I came to pick up the vehicle, it was under $2,500. We never seen the email, as we were out of the country, and could not get them to come through which is why I called. I was very upset when I left there because at that point I could not get ahold of our claim rep about cancelling the claim and my daughter had to have the car to go to work. I was angry, and I think that if he didn’t know then he should have never said a price because that is just wrong. So now I have a claim, I lose the claim free discount, for an accident that was not my fault, and because the man told me $6-$7,000, when it wasn’t even close to that.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
I am happy with the quality of the work that was done, but very unhappy with the misinformation I was given beforehand. When I called to ask about pricing, I specifically wanted to know if we could pay out of pocket instead of filing a claim, since the accident was not our fault and we did not want to lose our claim-free discount. I was told the repair would cost $6,000–$7,000, which led us to believe paying out of pocket was not an option. We were out of the country at the time and not receiving emails, so I never saw the written estimate and relied on what I was told over the phone. When we returned and picked up the vehicle, the total cost was under $2,500. I was extremely upset to learn this, as we would have absolutely paid out of pocket had we been given accurate information. Because of this incorrect estimate, we filed a claim unnecessarily and will now be paying higher insurance premiums. While the body shop’s work itself was good, the inaccurate and irresponsible information provided caused us financial harm and significant frustration
Customer Service - 0.5/5.0 -
I am happy with the quality of the work that was done, but very unhappy with the misinformation I was given beforehand. When I called to ask about pricing, I specifically wanted to know if we could pay out of pocket instead of filing a claim, since the accident was not our fault and we did not want to lose our claim-free discount. I was told the repair would cost $6,000–$7,000, which led us to believe paying out of pocket was not an option. We were out of the country at the time and not receiving emails, so I never saw the written estimate and relied on what I was told over the phone. When we returned and picked up the vehicle, the total cost was under $2,500. I was extremely upset to learn this, as we would have absolutely paid out of pocket had we been given accurate information. Because of this incorrect estimate, we filed a claim unnecessarily and will now be paying higher insurance premiums. While the body shop’s work itself was good, the inaccurate and irresponsible information provided caused us financial harm and significant frustration
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done faster than I expected. Liked the updates.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great timing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Still have a small dent in driver side door which seemed to be missed during repair
Customer Service - 3.5/5.0 -
Good status communication during repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job as always! Thanks the the free loaner car - that’s why we will never leave the Dorian family
Customer Service - 5.0/5.0 -
5 star service
My Experience - 5.0/5.0 -
I am glad for the quick turnaround and also happy the car was washed and the tires were shiny as well. The repair looks as nothing ever happened. Great job ! Thanks!
Likely to Recommend - 5.0/5.0 -
Great job all around.i would recommend.
Repair Quality - 5.0/5.0 -
I received my vehicle before the estimated time. The repairs were basically flawless. I think they even buffed out the whole car because it was very shiny. Thanks!
Customer Service - 5.0/5.0 -
The staff was courteous and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was hoping it would have been done quicker as I had to rent a car but, over all great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Didn't fix my gas gage so have no idea how much gas I have was working before I hit something on the freeway disappointed cause all my gages were fine before that