Mike Erdman Body Shop
In operation 35 years.
Mike Erdman Bodyshop Has been operating in Brevard County for over 34 Years. We provide High Quality Service and Repairs on all makes and models. from Minor scratch and dent including paintless dent removal up to Major Collison repairs. using the best quality parts available. Our Paint and workmanship carry a Lifetime Warranty against defects we produce high levels of customer satisfaction thru continual training of our staff from I-Car and Factory Certification programs with Toyota, Nissan and Cadillac. It would truly be our pleasure to help you navigate any current or future Auto Body repair!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never wish the experience I had at Mike Erdman collision center to my worst enemy
Repair Quality - 0.5/5.0 -
The paint job they did is not finish with a lot of imperfections and they force me to take my car with additional damaged
Customer Service - 0.5/5.0 -
The manager Jonh Ball, shouldn’t be dealing with the customers at all, he didn’t want to even look at the paint defects from the repairs, he force me to take my car with running paint on my bumper and unfinished buffing on the lift gate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m torn. The paint job was great. Everything else was frustrating
Repair Quality - 5.0/5.0 -
The repair was excellent. Communication and service not so much
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I wouldn't not recommend you guys. But I wouldnt not. You guys at least fixed the problems even though I had to fight to get it done. And they helped me out with the rental although I was first told that they were wiping out the cost of the rental then 5 days later asked what I felt comfortable paying. Thought that was pretty crappy, but I had planned on paying more for the rental so I was grateful for the break. Just thought it was crappy to break your word.
Repair Quality - 3.0/5.0 -
It was very difficult to get answers, very difficult to get phone calls returned, very difficult to get anyone to do what they said they would and my car took 2 weeks longer than expected because they kept forgetting things. Then I had to take my car back over to the Nissann service because there was an ikey error when I picked it up. Bryan knew about the error because he called me and asked me about it before I picked up the car. It turned out to be because they left the hood latch unplugged. They finally took care of it, but the body shop told me to talk to TJ, TJ had no clue and acted like it was my responsibility. TJ told me they'd have to file supplemental claims and extended warranty and etc until i pretty much argued and made him hear what I was saying. It took several phone calls and the service guy acting like he didn't believe me for him to finally call Bryan to get it straightened out. I had to leave my car and get an uber so they could diagnose. They were nice once it was finally done, but terrible to get it started. Also, body shop cut me a break on the rental since they took so long so I appreciated that. I still probably wouldn't use them again. We just bought 2 cars from the Erdman dealerships also. Not that anyone cares.
Customer Service - 2.5/5.0 -
See prior answer.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Thought hail damage required repainting .
Customer Service - 1.0/5.0 -
Poor communication and knowledge of how to deal with Sate Farm hail insurance
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Mike Erdman Cadillac is extremely helpful and made the process go a little bit smoother
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Very poor communication.... was told I would be told when parts arrived (did not happen). Lost 4 days. Then told work would be completed in 4 days and when I showed up the work had not even been started. Again no communication then told shop would keep me informed about arrival is now needed extra part No communication and it should not take a month to get a simple fender bender fixed
Customer Service - 1.0/5.0 -
Two workers ( both named Brian) and mgr John were polite but could not explain lack of communication do I would know when I could get my repair done. The receptionist began to call me by nsme when I showed up to figure why repair was taking so long. She also acknowledged I had called several times and she had passed my inquired on and told me I would get a return call...... which never happened until the job was finally finished just about a month later.... for a simple fender brnder
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work, professional staff, friendly, and took time to understand our needs and concerns
Customer Service - 5.0/5.0 -
Bill was extremely helpful, kind and professional. He is one of the best.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. I only wish I had u repair the dink’s in my car while you had it in shop
Customer Service - 5.0/5.0 -
I only wish I had you fix the rest of the dings in my car while you had it at the shop didn’t think of it
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to have them re-fit panel!