Mike Reichenbach Collision Center
In operation 19 years, 9 years at this location.
Mike Reichenbach Collision Center is a full-service auto repair shop nestled in the heart of Florence, SC. We strive to bring a family- oriented atmosphere to our staff and our customers. Our objective is to complete vehicle repairs in a timely manner while ensuring our customers that the vehicle is restored to pre-loss condition. We focus on helping our customers understand every stage of the repair process. As a direct repair facility, we collaborate with various insurance companies and accept work from all insurance and lease providers. We offer a limited lifetime guarantee on our body and paint work for as long as you own your vehicle. Let us guide you thru the process of collision and help take some of the stress out of the situation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work you guys do is the best. They have always been professional and knowledgeable. It's rare to find a company today that truly believe in customer satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Totally on the ball with situation
My Experience - 5.0/5.0 -
Great job wonderful team!!! Miss Julie is an amazing woman!!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! My car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job by all. John kept me informed and arranged the rental car. Excellent service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. Representative made you feel like family. Representative was very communicable and knowledgeable. Thanks for keeping me updated. Didn't have to do anything. Loved this experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a wonderful job on my car and everything was done so quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Y’all did a excellent job I appreciate it thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the care we received and every detail of the service we received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and experience!!!
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would not want a family member to have to deal with blatant disrespect and rude suggestive comments by what is supposed to be professional.
Repair Quality - 2.5/5.0 -
The manager was/is awesome. However, the adjuster, I’m assuming that is his title, was very disrespectful and condescending when I took my vehicle back because my cap was not closing properly. He inappropriately suggested that it was damaged before the accident (“ also see the damage on the front of the cap”). I advised him that I am a professional and that his comment was disrespectful. I found his tone and nonverbal communication to be hostile and threatening. I would like to speak with management regarding his rudeness and disrespect.
Customer Service - 2.5/5.0 -
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