Mike Reichenbach Collision Center
In operation 19 years, 9 years at this location.
Mike Reichenbach Collision Center is a full-service auto repair shop nestled in the heart of Florence, SC. We strive to bring a family- oriented atmosphere to our staff and our customers. Our objective is to complete vehicle repairs in a timely manner while ensuring our customers that the vehicle is restored to pre-loss condition. We focus on helping our customers understand every stage of the repair process. As a direct repair facility, we collaborate with various insurance companies and accept work from all insurance and lease providers. We offer a limited lifetime guarantee on our body and paint work for as long as you own your vehicle. Let us guide you thru the process of collision and help take some of the stress out of the situation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process from start to completion was very satisfying. No issues, very accommodating and fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was give 3 different delivery dates. If you donât know the car will be done just say it will not be ready today. I did not have a rent a car ant it is a 45 minute drive to my house for someone to pick me up. I had to pay her $40 for 2 trips to my house because the truth was not stated. I was also told the car was detailed. If that was the case why is there still tar on the outside of the car and dirt on the floors. What is your definition of detailing a car? The workmanship on my car looks good, the paint matches as far as I can see.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The timing was off completely I was first told I could pick up my car on Friday the 9th , then I was told it would be Monday the 12th , then I was told it would be Tuesday and as this is Monday night, I still have not been able to pick up my car ! I was led to believe it was going to be a very fast process but it is not !
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Julie was awesome! Super friendly, extremely helpful & very knowledgeable about the inner workings of the shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome folks!
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My Experience - 5.0/5.0 -
I want to say Thank you to a Wonderful Team. You guys did an Excellent job on repairing my 2008 Dodge Grand Caravan. One thing that I am also Pleased with is the continuance of communication you guys kept during the entire process. Thank you for keeping me in touch with the process. Thank you so much for a job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice and answered any questions I had. Everything was done in a timely manner and done to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great convenient, fast, and friendly service. The car wash was right on time!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was super friendly and helpful I liked getting the text updated. And having a GEICO representative right on site made everything so easy!