Mike Young Buick- GMC Truck, Inc.

4.6 (718reviews)
92%
312 N Main St,  Frankenmuth,  MI  48734

In operation 60 years.

We are a family run business with ties to the community since 1966. We provide a warm friendly service experience, late model loaner vehicles and commitment to quality second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 8:00 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (718)

My Experience

They did a very nice job of cleaning up the car. Thank you.

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Customer Service

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Repair Quality

It seem to have taken to long. But over all it was good. I also like be able to use a loner car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I differently would !

Repair Quality

The repairs were done in a timely matter.

Customer Service

Very pleasant

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Repair Quality

Great job

Customer Service

Returned Clean

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Returned Clean

My Experience

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Returned Clean

My Experience

I was a little disappointed when I came to get my vehicle and found a dent that wasn't there before. I felt that when it was brought to your attention, the people were disgusted which may me feel like they thought it was my fault. When I finally got my car back fixed, I was satisfied

Likely to Recommend

Repair Quality

Once completely done, it looks good but after the first time I came to get my car, I found a dent that wasn't in it when I brought it to you. That was eventually fixed but the person I pointed this out to, made me feel like I did something wrong. There were also items on the repair slip that I never noticed and I looked it over well. I am not saying that maybe I couldn't have missed one or two but there were many. I wish I would have taken pictures first myself.

Customer Service

Returned Clean

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Repair Quality

Very nice & smooth process.

Customer Service

Returned Clean

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Repair Quality

Treated well, very fr

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Returned Clean

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Repair Quality

Service department provided clear communication met timelines and was incredibly helpful

Customer Service

Great communication and meeting timelines

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Customer Service

My Experience

Vehicle was not fixed unsafe installation of running board paid out-of-pocket expense to have door painted was told had rust on it. That insurance wasn’t gonna cover it totally door still has rust on bottom of door. Tried explaining this to manager was hung up on. Please note I have full coverage was hit by an uninsured driver. I don’t care what the issue is. Total experience was unacceptable. When told over the phone that they knew that the running board was loose and wasn’t installed properly and set it out the door anyways I want my money back so I can take it somewhere else and have it fixed properly. I am going to call my insurance company and explain and show the video and pictures to them. I wouldn’t recommend anybody coming to this dealership ever for anything.

My Experience

Likely to Recommend

Would not recommend any family or friends to take their vehicle to Mike Young in Frankenmuth mi

Repair Quality

Received my truck back front clip not lined up right front end alignment off bumper got scratched up a chip in the paint on my door due to them, opening up and hitting something my my hood is not adjusted right very unprofessional

Customer Service

Very dissatisfied front clip all scratched up, not aligned right a chip in my door from them, opening up another vehicle door and hitting my truck my front end alignment is off and he said he never had nothing to do with it, but I just put new tires on and got a front alignment before I took it to them very unprofessional

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My Experience

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My Experience

Jason in the Collision Center did a phenomenal job with my unusual situation. Thank you Jason for exceeding my expectations and a job well done!! You were on top of everything!! Thanks again. ⭐⭐⭐⭐⭐

My Experience

It was a great experience from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean