Mike's Collision Center

4.9 (5,098reviews)
98%
1013 Ekstam Drive,  Bloomington,  IL  61704

Mike's Collision Center is a family owned collision repair facility that has been serving the community since 2006. We've worked hard to stay ahead of the curve in the collision repair industry. Our factory certifications demonstrate that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service. We provide a high level of communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (5,098)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair process, and excellent communication throughout. Many highlight the high caliber of repairs, with vehicles returned looking brand new, and appreciate the attention to detail. Frequent text, email, and phone updates are widely celebrated, making customers feel informed and at ease. The unexpected bonus of thorough interior and exterior cleaning upon vehicle return is a recurring delight. A few customers noted areas for improvement directly from their experiences, including desires for more proactive status updates, occasional paint color matching concerns, and instances where repairs were not fully completed as discussed. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"... satisfied with my experience at Mikes Collision. They exceeded my expectations in every aspect—professionalism, quality of work, and customer service. I would highly recommend them ..." Read more
"... even tell where the damage was. Not only was the work of exceptional quality, it was done in a timely manner. Thank you all so much for restoring my car and for ..." Read more
"... to see what all was done there, from the outside the car looks brand new. What Im especially pleased with is the meticulous detail of rest of the car. Inside and out— especially inside— ..." Read more
"Mikes is very professional, from estimate to work performed to delivery of finished product. They go the extra mile with ..." Read more
"Very bad quality on the repairs"
"... outreach and automated follow up messages. There was never a moment I wasnt clear on status and progress" Read more
"...again, I only knew about a time frame because I had to keep calling and asking." Read more
"Between the texting service to keep me abreast of the repairs and phone calls when appropriate, I could not ask for any better ..." Read more
"Text updates abruptly stopped a few days before the promised date and we had to call to confirm if it was going to ..." Read more
"Great job…great service. Kept me informed every step. When I dont have to call to see where things are at, thats a great thing"

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My Experience

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My Experience

I am completely satisfied because of the outstanding conscientiousness of Darrell who oversaw my whole project as well as the professional craftsmanship that the technicians had, performing the work. I am the type of customer that typically may drive some people crazy due to my detail oriented meticulousness about how I want things done. Nothing was rushed in the process, yet it was done in a timely manner, and every concern I had, was not only addressed, but they were addressed with care and concern for my wishes. I felt like I could rest easy knowing that my car, which is very special to me, was in the best hands possible! I literally couldn't say enough good about the team including Mary at the front desk!

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As I have noted on several other surveys I absolutely could not be more pleased with the craftsmanship, the professionalism, the genuine concern that Darrell personally took in my project and what details were most important to me. I have been bringing vehicles to Mike's Collision for over 10 years and have never had a single bad experience. Mary at the front desk is extremely kind courteous and helpful as well!

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Returned Clean

My Experience

This was my first time having this kind of repair don't to a vehicle so I didn't know what to expect, but Mary was extremely helpful from the time I first reached out for an estimate to when I picked my vehicle up. They made sure to keep me updated when there were changes to the completion dates. My car looks brand new. I'm very pleased.

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I was hoping someone would have met with me when I picked up the car and explain the work that was done and see if I had any questions.

Returned Clean

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Tag said Vehicle was clean from Inside but it was not

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My Experience

Great team that work with

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Great shop great looking work would definitely use again

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My Experience

The work done by Mike’s Collision Center is on a whole new level. I can’t even tell where the damage was. Not only was the work of exceptional quality, it was done in a timely manner. Thank you all so much for restoring my car and for going above and beyond during the repair!

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I will definitely be recommending Mike’s Collision Center to others!

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The work performed was of outstanding quality! Will definitely be coming back if I have any more necessary body work!

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Returned Clean

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My Experience

Everyone was really nice. I got really fast service in which I greatly appreciated.

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Returned Clean