Mike's Custom Auto Body

4.8 (82reviews)
96%
100 Birney Street,  Peabody,  MA  01960

In operation 36 years.

We at Mikes Custom Auto Body understand how stressful it can be when you are involved in an auto mobile accident, that’s why we are here for you. We work will all insurance companies making sure your vehicle is fixed and brought back to pre accident conditions. With more then 25 years of experience our priority is removing the hassle and headaches this troubling and unpredictable times can cause while you focus on what matters most, your well-being. Give us a call today !

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (82)

Likely to Recommend

Repair Quality

My car looks beautiful! They even detailed it!

Customer Service

I can’t begin to describe how wonderful it was to work with Mike and his team. The garage and office are immaculate and extremely pleasant. Stacy was amazing! I was having difficulty dealing with insurance. She grabbed the bull by the horns resolving an issue that had plagued me for weeks! I would whole heartedly recommend Mike

Likely to Recommend

Repair Quality

Customer Service

Mike’s Custom Autobody shop was top-notch for service, professionalism and workmanship. I would highly recommend them!

Likely to Recommend

Repair Quality

Minor nitpick with one of the non oem parts used where it didn't perfectly match up. However this was down to the insurance company requiring non oem parts. The auto body shop were able to work with it to make it work and I am overall very pleased. Minor nitpick.

Customer Service

Excellent service. Communication very good through the process Work performed to a very high standard. I am super picky. Car was well looked after and clean when I picked up

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Everyone was nice and the repair work was done well.

Repair Quality

The car looks great!

Customer Service

Terrific repair work!

Likely to Recommend

Great experience.

Repair Quality

Customer Service

My Experience

My Experience

Fast service, nice people, excellent communication. Exceeded expectations. Best-of-class service. Great repair.

Likely to Recommend

Absolutely. Everything from the communication to the work. They even detailed the interior of the truck!!

Repair Quality

Customer Service

Excellent in all phases of the game

Likely to Recommend

Repair Quality

The car looks like new. They had it detailed also, it was so much cleaner than she I dropped it off.

Customer Service

Very happy with the work done. Great communication, answered all my questions and concerns.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything about my experience with mikes custom auto body was wonderful. Im especially pleased about how quickly i received my car back. I was told prior to bringing my car into the shop to be aware it might take a few weeks. I got my car back in about a week! And it was ready before the estimated time. I was also having some trouble with the battery before i dropped off my car, and they went out of their way to try to charge it AND got it running, where most shops in my experience would have just quoted me for a new one. Stacy was wonderful help and made sure to consistently keep me updated. And my car looks wonderful! Im so pleased to have my car back in my hands and it looks like nothing even happened! Thank you Mikes Custom Auto Body for making this experience as easy as possible during the holidays. You guys are awesome.

My Experience

Super nice people. My car couldn’t be fixed, but I was kept up to date on car while it was sitting there sulking in the lot. Hooohumm. Stacey was the best!

Likely to Recommend

Repair Quality

Car was totaled.

Customer Service

I did not have work done. Car was totaled.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repairs not yet complete due to backorder on Acura parts

Customer Service

Waiting for Acura to send Auto Body Shop a piece of molding and door edge card before job is complete

Likely to Recommend

I am very satisfied with the store's service

Repair Quality

I liked the service because of the excellent work efficiency

Customer Service

I liked the service because of the excellent work efficiency

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Some mistakes

Likely to Recommend

Never! Disgraceful, lousy job!

Repair Quality

Shady, despicable work! Liberty mutual response, along with agent, speaking to an agent about the shady repairs, unsatisfactory, disgraceful, work

Customer Service

I will never follow a recommendation from liberty mutual insurance for repair of my car. Liberty insurance and your troll should be ashamed of themselves. Agent would never respond. Very dissatisfied. With the repairs of my car. Shady and disgraceful job. Repairs not perform up to par. Lots of Shortcuts keeping the money and not doing the work repair. Had to be done twice. Very unhappy! Never will do it again I got through Liberty Mutual or this shop. Never! Shame on you

Likely to Recommend

Repair Quality

Truck looks great running great but need a couple more days to access

Customer Service

Kept me up to date every step of the way on the progress of my truck. Did a great job all around and the customer service was excellent

Likely to Recommend

Repair Quality

Customer Service