Mill City Auto Body
Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gave me intelligent choices and options for repair. Completed in a timely manner.
Customer Service - 5.0/5.0 -
Very responsive. Easy to reach
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended them to several people.
Repair Quality - 5.0/5.0 -
I have brought several cars there. They do great work and communicate proactively when there are delays with parts.
Customer Service - 5.0/5.0 -
They are always helpful and prompt with a response.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Santa Cruz repair looked good and clean as well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Other than the time it took to complete (which was mostly due to the appraiser/adjuster availability) everything was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had excellent service and my car came out fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work done on my car. Looks like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The repair was good, the detailing was good. Only complaint was that there is a new apparent scratch on the rear right side. Other than that its good
Customer Service - 5.0/5.0 -
Kept me updated when i called
Returned Clean
Likely to Recommend - 5.0/5.0 -
absolutely!!!
Repair Quality - 5.0/5.0 -
absolutely amazing work. car came back better than it have ever looked before. I am super impressed!!!
Customer Service - 5.0/5.0 -
jeff and his staff go above and beyond in every way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Please refer to my previous comment
Repair Quality - 5.0/5.0 -
The representative,Emily, that established the repair to our vehicle was courteous, knowledgeable and professional. The repair work was outstanding. We asked for a repair not included in the initial damage and the results of that request was provided and the result was excellent. We would recommend this organization without hesitation.
Customer Service - 5.0/5.0 -
Emily was courteous, knowledgeable and professional very pleasant experience
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already begun telling friends and family about the high quality and service of Mill City Auto Body!
Repair Quality - 5.0/5.0 -
Excellent service, amazing craftsmanship, timely repair could not be more satisfied. Would highly recommend and use again in the future!
Customer Service - 5.0/5.0 -
Great communication through the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I would have like more communication about the progress on my vehicle. I needed to call multiple times to understand how much longer I wouldn't have my car.
Customer Service - 3.5/5.0 -
Again, just would have appreciated more communication.