Mill City Auto Body
Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality workmanship
Repair Quality - 5.0/5.0 -
Very good color match and blending
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Likely but expect a long wait. Mill City also asked for more money then the adjuster estimated.
Repair Quality - 5.0/5.0 -
I am totally satisfied with my repairs and am enjoying a washed and clean car inside.
Customer Service - 5.0/5.0 -
Most of the time I was able to reach someone by phone and my questions were addressed.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already told my friends and family if ever they need body work done, this place is the best
Repair Quality - 5.0/5.0 -
Professional, kind and courteous.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff was really awesome through the whole process. He was open honest and fair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
No communication on the steps, parts, time frame.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Terrific work, on my car, looks like new
Customer Service - 5.0/5.0 -
Very dependable, car was ready on time as promised
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good workmanship!! I would recommend this company
Repair Quality - 5.0/5.0 -
The car never looked better !
Customer Service - 5.0/5.0 -
With the exception of the delay in repair time, I thought that the service was excellent 👍
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very satisfied and would recommend Mill City to friends.
Repair Quality - 5.0/5.0 -
I was very pleased with the outcome of the body work done on my car.
Customer Service - 5.0/5.0 -
I was very pleased with the customer service from Jeff as well as the girl at the counter. They were most helpful and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend to others, and will be coming back if we ever need to.
Repair Quality - 5.0/5.0 -
They found us a salvaged part at a lower price than expected and fit us in very quickly. And they cleaned the car for us, which was unexpected and such a nice extra.
Customer Service - 5.0/5.0 -
Very nice people, excellent communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and his team did a great job. Took care of everything and the cars was done right when they said it would..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second car we have had repaired at Mill City. The quality of work is outstanding but the time to do the repairs has been over a month both times.