Mill City Auto Body

4.8 (296reviews)
96%
51 Oak Hill Road,  Westford,  MA  01886

Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (296)

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I already have!!

Repair Quality

Great customer service and the work done to the car is fantastic. Thank you so much for being so upfront and clear about the costs. The communication was really great the whole time - from the second I called about our car and what it needed, to when we picked it up. Highly recommend!!

Customer Service

Absolutely fantastic. Thank you so much!! Kind, honest, and friendly!

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Very easy to deal with, helpful and the car looks terrific

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Quite satisfied and would recommend

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Absolutely! I never knew about Mill City Auto Body because it's outside my typical driving range of Littleton - Acton - Concord, but I am well pleased with the results and service.

Repair Quality

The repair looks great!

Customer Service

Every staff member I interacted with, whether on the phone (to schedulea drop-off or check on estimated completion of work) or in person (drop-off and pick-up of vehicle ) were friendly and responsive. Loved the bird!

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They were terrific and did a wonderful job

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Quality of the work was top notch.

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Repair work was completely undetectable. Truck looked as good as when I bought it.

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Communication was good and my interactions was great.

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Great work

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Very professional

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It's too slow to get cars repaired and you are in the dark about progress

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It took forever to get my car back and I never received any updates on progress.

Customer Service

I never received updates on the progress of my repair. I had to call several times to get an update.

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Absolutely

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Wish they mentioned that before the car was to be picked up, if pay in cash get a discount. It was mentioned after 4pm when banks were closed. However, the customer service was great.

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Great service all around

Customer Service

Awesome

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