Mill City Auto Body
Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Mill City Auto Body. My 12-year-old Volvo was damaged in an accident and I thought the insurance company would total the car. Jeff at Mill City came up with an estimate the insurance company approved and he repaired the vehicle quickly. My old car looks like new and I'm happy I don't have to buy another vehicle!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend you to my friends
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service, thank you!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I recently had my car repaired at Mill City Body Shop. While there was an initial issue with the repair, I appreciate that the team took responsibility and worked quickly to make things right. Jeff, the manager, was professional, communicative, and ensured the final result met expectations. Mistakes can happen, but it’s how a business handles them that really counts—and in this case, they handled it well. Thanks for standing by your work.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always helpful and professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The extended time it took to fix what was not a serious accidental made this a 7 in my scoring. The work minus a battery replacement looks very good.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Thanks Jeff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Body work and service was top notch!
Repair Quality - 5.0/5.0 -
Very good experience and excellent navigation with INS company.
Customer Service - 5.0/5.0 -
Excellent communication with all personnel encountered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As usual, superb workmanship.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job. Very professional and affordable. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have already written a review on your website which expresses my complete satisfaction with your workmanship and your respect for us as your new customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service start to finish on my 2012 Corolla
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used them numerous times now so would definitely recommend
Repair Quality - 5.0/5.0 -
Excellent work, attention to detail. I don't even bother looking around any more for quotes. Always the lowest and high quality work.
Customer Service - 5.0/5.0 -
Jeff responds promptly and or his admin.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good work quality, easy to deal with, process was easy. Main complaint is lack of communication about when the work would be finished. I had to call for updates all the time. "We'll call you when it's ready" doesn't cut it when you are paying for a rental car every day.
Customer Service - 4.0/5.0 -
As per previous comment