Mill City Auto Body
Mill City Auto Body is a family-owned collision center that has been servicing Westford and surrounding towns for over 40 years. Our goal is to provide our customers with a hassle free, quality, safe repair. We have all state-of-the-art equipment to bring your vehicle back to its pre-loss condition and work with most insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
We were absolutely delighted by the service of the staff and quality of repairs to our vehicle! We had an unfortunate encounter with a deer. Jeff and his awesome team made our car look brand new! Thanks very much for taking such great care of us. Highly recommend this outfit!
Customer Service - 5.0/5.0 -
Great team! Cheerful, knowledgeable and responsive!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was a recommendation from family member. Work was excellent; met or exceeded all expectations. Good planning and prep regarding potential insurance claim. Quoted price range was very good and competive. Actual cost was on low end of the quoted price range. Would definitely recommend.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I alway recommend Mill City when people ask
Repair Quality - 5.0/5.0 -
Mill City always does a great job. Jeff knows what he’s doing and is very professional.
Customer Service - 5.0/5.0 -
Jeff always keeps me informed of what is going on with my car. He’s always available if I have questions as well.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship! Worth the wait.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication from dropping off to pick up was awesome! First time customer, if I ever need work done I will be sure to contact you.
Customer Service - 5.0/5.0 -
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Returned Clean
Likely to Recommend - 5.0/5.0 -
Sadly I’m a repeat customer :)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mill City did a fantastic job. Once the parts arrived, we scheduled our appointment, and Mill City completed the job the same day. They were also extremely accommodating for making it possible for us to pick the car up after hours. We're very happy with the repair itself and were pleasantly surprised to see that they also thoroughly cleaned the inside of the car. It looks great! Thank you!
Customer Service - 5.0/5.0 -
Always pleasant and there to help.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to deal with! A human always answers the phone! Work was done punctually, car looks great. Thank you!
Customer Service - 5.0/5.0 -
Love Emily, AND Buddy!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Professional, responsive and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mill City Auto Body was so easy to work with from the moment I initially called them to the moment I picked up my car. Everyone was so helpful and made the process run smoothly. Getting in an accident is enough of a hassle, but Mill City made it so much more manageable. I will be telling friends and family about them and will be back (but hopefully not too soon!)
Customer Service - 5.0/5.0 -
Everyone was so kind and went above and beyond for me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Honestly this place helped me a lot in ways that no other place would when I tried calling around I would be very likely to recommend this to anyone of my friends or or a family member or someone I would say that this is a very trustworthy place.
Repair Quality - 5.0/5.0 -
I came to this auto shop with my car in bad condition after an accident, unlike other mechanics they heard out what had happened and my financials and helped me accordingly, I was actually able to receive help for my car which doubles as my home and job and they added really nice detailing and were able to drop the price to be affordable. Would definitely come back again in the future for work if needed!
Customer Service - 5.0/5.0 -
It was perfect they communicated perfectly fine and were able to work through different things and kept me updated at a reasonable time slot basis.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will very much recommend them. Great work.
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work performed. The girl that helped me through the motions there was terrific and you left my car clean it than it was when I left it with you. Excellent work. Excellent job.
Customer Service - 5.0/5.0 -
Emily was very efficient and helped me through the motions getting the rentals set up. Everything was great there. If I ever get in an accident again I'll be coming back to you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
every time i called and asked questions the woman answering the phone was very nice and answered all my questions and was very attentive