Miller Collision Center Inc

4.9 (2,159reviews)
96%
20303 Charlanne Drive,  Redding,  CA  96002

In operation 44 years.

Miller Collision Center has been serving Redding and the surrounding areas since 1982. With over 35 years in the industry, we understand customers' needs and expectations. Our normal business hours are Monday through Friday 7:30-5:30 and after hours and weekends by appointment. Our shop has earned the highest recognition of I-CAR Gold Class status for our highly trained technicians and our state of the art equipment. Our goal is to repair your vehicle to exacting standards with a written Lifetime Warranty on our workmanship and paint. We strive to provide the highest level of customer service and quality of repair. Please feel free to call us at 530-222-2900 or stop by our location and get to know us before you need us. At Miller Collision Center, we will be ready for you when you need us the most. Drop in for a free estimate, your always welcome here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Tesla

Reviews (2,159)

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Would give a 10 but am waiting for time to pass to see how the paint repairs hold up in the Redding elements.

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There is overspray on the windshield. There are scratches on my hood. Where the unauthorized windshield was replaced.

Customer Service

Terrible job. No requested communication was delivered. My windshield was replaced without authorization, no mention of it.

Likely to Recommend

If Jim had been customer oriented, not be so admit that he was right ( as it turned out, we were right) and wanting our business, apologize for all his errors, I would not be so admit about giving this “Dissatisfied” review. His crew was there trying to help but not The owner. There is not enough room for me to explain the whole situation but my answer is I will never recommend this company! In fact, today I told someone to “never” use them!

Repair Quality

The quality of work seems to be good however the customer service and follow through is absolutely a zero!

Customer Service

The employees were knowledgeable and very courteous however Jim, the owner continued to make mistakes but never want to fix the mistake. OEM was important to us but he was clueless when it came to the factory stripe on our Mini Cooper.

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Work done to car looked good, but replaced many parts, such as a windshield not originally damaged in hail storm

Customer Service

Took a long time, car dirty and scratched when returned, items had to be replaced that were not in original quote. Staff hard to reach and shop non- communicative