Caliber - Redding - East

4.9 (382reviews)

97%

(530) 241-6525

3086 Crossroads Drive, Redding, CA 96003

97%

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3086 Crossroads Drive
Redding, CA 96003

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About Caliber - Redding - East

See Photos

3086 Crossroads Drive
Redding, CA 96003

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

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Website

Reviews (382)

Sort By:
Newest
Rating

312 Customers Rated

5 Stars

77% Complete

(294)
4 Stars

2.6% Complete

(10)
3 Stars

0.5% Complete

(2)
2 Stars

0.3% Complete

(1)
1 Star

0.8% Complete

(3)
< 1 Star

0.5% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for professionalism, friendliness, and genuine care. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. Complimentary interior cleaning and detailing were a welcomed surprise for numerous customers. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, inconsistent communication at times, and minor quality oversights such as missing components or trim issues. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"You guys did an amazing job, I expected perfection and that's what I got. Fantastic customer service and my car looks absolutely ..." Read more

"Caliber did a fantastic job on the repair. They kept me updated daily on the progress of the ..." Read more

"... Chevy Silverado was completely damaged, and they fixed it into better shape then it was before! They also detailed the truck and cleaned the inside. ..." Read more

"I noticed yesterday that there is a cap missing from my radiator over flow container and replaced with a black vinyl glove and rubber ..." Read more

"Was proposed a week and a half, got it back in like 3 or 4 days. Amazing"

"It was done in 3 days when the estimate was a week and a half"

"My car was finished much earlier than expected"

"3 days late"

"It took three weeks to repair the vehicle because every part they kept ordering came in damaged and then to find ..." Read more

"... Caliber Collision was professional, courteous and went above and beyond expectations regarding my car including any questions I had. Their patience, understanding ..." Read more

"we really liked the text message, updates and phone calls letting us know the status of our car"

"Communication was great! Called me personally to update me on everything"

"excellent work and communication...I'l never use anybody else again."

"... the rush to get it complete the second time, but I did not appreciate the constant change in completion date." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"You guys did an amazing job, I expected perfection and that's what I got. Fantastic customer service and my car looks absolutely ..." Read more

"Caliber did a fantastic job on the repair. They kept me updated daily on the progress of the ..." Read more

"... Chevy Silverado was completely damaged, and they fixed it into better shape then it was before! They also detailed the truck and cleaned the inside. ..." Read more

"I noticed yesterday that there is a cap missing from my radiator over flow container and replaced with a black vinyl glove and rubber ..." Read more

"Was proposed a week and a half, got it back in like 3 or 4 days. Amazing"

"It was done in 3 days when the estimate was a week and a half"

"My car was finished much earlier than expected"

"3 days late"

"It took three weeks to repair the vehicle because every part they kept ordering came in damaged and then to find ..." Read more

"... Caliber Collision was professional, courteous and went above and beyond expectations regarding my car including any questions I had. Their patience, understanding ..." Read more

"we really liked the text message, updates and phone calls letting us know the status of our car"

"Communication was great! Called me personally to update me on everything"

"excellent work and communication...I'l never use anybody else again."

"... the rush to get it complete the second time, but I did not appreciate the constant change in completion date." Read more

Denise (Toyota owner) reviewed 9/7/26

Excellent service, very good. Totally professional. But very personalized love the service. And my car looks amazing!!!

Elizabeth (Chevrolet owner) reviewed 9/4/26

Mary (Subaru owner) reviewed 9/3/26

Excellent Customer Service!

Pamela (Kia owner) reviewed 8/31/26

Darrel (Toyota owner) reviewed 8/24/26

Robert (Kia owner) reviewed 8/19/26

Excellent job like it never happened We deeply appreciate it

Paul (GMC owner) reviewed 8/17/26

Whitney (Toyota owner) reviewed 8/17/26

Fast easy service. Customer service was very responsive.

Anna (Dodge owner) reviewed 8/12/26

They were amazing! Very good at communicating what’s going on!

Tina (Toyota owner) reviewed 8/10/26

My experience with Caliber as well as Travelers Insurance was stres free, easy and went smoothly from start to finish. Outstanding Customer Service. from both entities, would recommend to anyone in my situation.

My experience with both entities is as amazing, stress free east and went smoothly start to finish. Amazing Customer Service outstanding!!

Kathleen (Ford owner) reviewed 8/10/26

Quick,quality repair!

They were friends and explained everything!

James (Ford owner) reviewed 8/3/26

Everything is good as new. Well done and attention to details is appreciated.

Everyone was helpful and communicated well. The process was smooth and professionally handled.

Verena (Ford owner) reviewed 8/3/26

Very nice and friendly business, easy to work with and updated as necessary along the way of work being done. Very pleased.

Bradley (GMC owner) reviewed 8/3/26

Every was smooth and easy

Shirley (Toyota owner) reviewed 8/2/26

Definitely recommend the shop, work is professional and complete

Services fantastic. Vehicle was evaluated for repairs and the repairs were done quickly. Total professional work.

The receptionist and Matt were exceptional

Malorie (Honda owner) reviewed 8/1/26

Trenton (Toyota owner) reviewed 7/31/26

Probably one of the best repair joints iver ever dealt with.

Joanna (Ford owner) reviewed 7/30/26

My car looks brand new.

The front off office lady was friendly, helpful and always had a smile on her face. Matt was very polite, easy to talk to when it came to the damages on my vehicle. He always kept me up-to-date while my car was in the shop.

Debbie-Coriell (Toyota owner) reviewed 7/20/26

Nice job completed the job faster than promised. Professional and was very kind. Keep me informed every step of the process. I would refer my family and friends. Thank you Caliber Collison

I would recommend there services

Excellent job

David (Ford owner) reviewed 7/20/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - Redding - East

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Redding - East

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (382)

312 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0