Caliber - Redding North

4.9 (40reviews)
97%
4633 Mountain Lakes Blvd,  Redding,  CA  96003

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (40)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting repairs completed ahead of schedule and vehicles returned in better condition than expected. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular updates and transparency. Staff professionalism and friendliness are frequently highlighted, along with attention to detail including complimentary cleaning and detailing services. The quick turnaround times and ability to accommodate urgent repairs have impressed many customers. Several mention the shop going above and beyond expectations, fixing additional issues without charge and providing hassle-free experiences with insurance coordination.
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"The speed, quality, and overall customer service was top tier and above all expectations."
"Amazing quick service. Very friendly and helpful staff even dropped my car off and returned my rental for ..." Read more
"Best in Redding!"
"They couldnt fix my cqr"
"Getting my vehicle back the same day was such a relief Ill be back to do some more work for sure."
"It was ready before I expected it"
"Repairs were completed earlier than expected and top notch job!"
"Vehicle was finished faster than estimated."
"It was finished before expected."
"Communicated very well through the whole experience."
"I knew every step of the process as it was happening."
"Great communication"
"Updated me through out the process on everything"

My Experience

I had such a great experience at Caliber Collision is Redding. Everyone was kind and helpful. My car was repaired beautifully and they even washed and vacuumed it. I’ll be recommending them to anyone in need of auto repairs.

Likely to Recommend

Repair Quality

Excellent group of employees who are polite & knowledgeable!!

Customer Service

My Experience

Caliber’s team did a wonderful job on my Toyota Camry. They got the job done fast (1 day!) and efficiently. Sarah and Spring were wonderful to work with, friendly, and informative. Thank you, Caliber Team!

Likely to Recommend

Repair Quality

The team was amazing with communicating, they got my car on the road as quick as possible. Would recommend them for any auto body needs

Customer Service

Likely to Recommend

Repair Quality

The work on my car was good quality and done in a timely manner as I got my car the next day. Caliber also gave me the courtesy of cleaning the inside of my car for me.

Customer Service

They were polite and helped me sort things out with my insurance.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely, Great customer service

Likely to Recommend

Would absolutely recommend!

Repair Quality

They handled everything with care, they even went through the back and forth of dealing with the insurance for the fix. And detailed the inside of my car which was just an unexpected cherry on top. Thank you Caliber Collision!

Customer Service

They handled everything with care, they even went through the back and forth of dealing with the insurance for the fix. And detailed the inside of my car which was just an unexpected cherry on top. Thank you Caliber Collision!

Returned Clean

Likely to Recommend

Highly recommended!

Repair Quality

The staff was incredible! Professionalism, courtesy, proficiency at its finest! They went above and beyond with the customer service and repairs expectations. Would recommend this facility all day long!

Customer Service

110%!

Returned Clean

My Experience

Did a great job on my car looks like brand new.

Likely to Recommend

Repair Quality

Great service, brand new looking shop. I would definitely use them again and refer them to friends and family.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I did not have repairs done by Caliber, however customer service was excellent.

Customer Service

I excellent customer service. Friendly and fast!

Returned Clean

My Experience

They did an excellent job on my car. While going above and beyond to make sure my experience was good. Definitely would go with them again!

Likely to Recommend

I would likely recommend and I would also come back again when I need it.

Repair Quality

Great service and fantastic customer service

Customer Service

Very happy with the service

Returned Clean

My Experience

Not only did you guys repair the damage but you also went above and beyond with the cleaning and detailing of the car thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice staff! They kept me updated the whole time and got the job done very quickly. 10/10 would recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an amazing job and completely cleaned the inside of the vehicle. It was a very quick turn around and were super helpful getting my car back to me. I couldn't be happier with the work that was done. Thank you everyone!

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were able to get an appointment the next morning with zero wait after a car hit us and fled the scene. They made the process hassle free and drove us to the rental place as well as took care of taking the car back to the rental place. I was expecting this to be a two-three week process but by Friday afternoon I had my vehicle back and fixed up. Extremely happy with the timing, communication and making a stressful situation less stressful

My Experience

Couldn’t be happier! They really went above and beyond. Looks better than before.

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the staff was extremely helpful, and kind. I would definitely recommend this location.

Likely to Recommend

Repair Quality

Staff was extremely helpful, kind, and kept me informed through the entire repair process. I appreciate all of them. I am terrible with names unfortunately. They were all wonderful. 4633 Mountain Lakes Blvd, Redding, CA 96003 is the best.

Customer Service

Returned Clean