Miracle Auto Body & Paint
In operation 40 years, 12 years at this location.
“The best auto body and paint repair shop in San Antonio and surrounding areas.” That is what our clients have been saying about us since 1986. By only employing the finest repair technicians in the industry Manuel G. Rubio, Sr., owner and general manager, has built a reputation for quality and service that has spanned over 20 years. Each of our technicians has at least 10 years of professional experience and Manuel personally supervises every job from beginning to end. With our team effort, we are able to deliver excellent body and paint repairs to all makes and vehicle models. Because we know just how much an auto accident can disrupt your daily life we strive to make the repair process as pain free as possible. We are experts in processing insurance claims and in most cases we are able to offer a discount on your collision deductible. “Our mission is to provide quality collision repair & great customer service” -Manuel G. Rubio, Owner
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
When I called for updates, Robert was very courteous. Not happy that it took 3 months and I still am waiting for him to call because there is 1 part that was not done.
Customer Service - 4.0/5.0 -
I had to call to get updates.
Likely to Recommend - 2.0/5.0 -
I would recommend the shop but not freddy
Repair Quality - 2.5/5.0 -
Communication poor, and length of repair poor due to “back orders”
Customer Service - 2.5/5.0 -
Communication poor, and length of repair poor due to “back orders”
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The staff were pleasant and friendly. However there were additional issues after the work was done and it caused extra time, energy and resources to fix.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint has swirls and smudges, not buffed out properly
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0 -
Yes it was ready on time. Yet I had to wait for you people at ESURANCE to pay them in order for them to give me my vehicle. My claim adjuster Jenae Brantley was the worst ever. She never answered my calls, her voice mail was always full and she ignored my emails. When I saw my emails to her started getting returned, I find out your company decided to upgrade workers emails without even notifying your customers if there updates adjuster emails. Seriously this is has been the worst experience ever dealing with you people at ESURANCE. As soon as I can I’m leaving and going to better company that actually cares and services their customers.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Took almost 3 months, a lot of back n forth, uncertainty and bad communication.
Repair Quality - 3.5/5.0 -
Still missing some parts that they weren’t able to install but said they would call us when to take the car back.
Customer Service - 2.5/5.0 -
I never got Updates from them unless I called. I went a couple weeks without hearing anything. My car is still missing parts and they advised they would contact me when they get them in. But with the history I had I’m not sure if they even will.
Likely to Recommend - 5.0/5.0 -
Because of the professional and great job that was performed on our vehicle, we have been telling our friends about it and recommending Miracle Body & Paint to them!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andy Barrera was very helpful when we called for information on the pending repairs of our vehicle. He was very courteous, respectful and prompt when returning our calls. Mike Arevalos did a terrific job with the repairs of our vehicle-the bumper that was replaced was so professionally installed, and when we picked up our vehicle, it was so clean and polished so beautifully that we changed our minds on trading it in! Great job, Mike!!
My Experience - 5.0/5.0 -
Glad to have my truck back and a job well done Thank you Scott n your working crew.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
There was a complete breakdown in communication. We felt like we had stay on your staff in order to get updates. We understand that it is difficult when dealing with insurance companies, however, that difficulty should never be projected onto customers. We were made to feel like your company did all they could do and we would have never know that after markets parts were used. It’s not our responsibility to know the best parts to replace, it is yours. We are extremely disappointed and do not know if we will recommend you in the future. The vehicle was ultimately fixed properly after months. Not very happy with you guys.
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
The service technician Robert was inconsistent. I initially called in he was welcoming and acted as if my door would be completed promptly. He told me it should take about 2 weeks to complete. My car was there 4 weeks and his attitude went from helpful to straight up rude. He said things come up and they couldn't guarantee anything. Personally I feel like I wasn't a priority nor was my car being worked on. He was horrible at communicating, I had to call everyday. I got my car back missing the straps on the side. My insurance had paid in full in the first week. This is completely unacceptable...I will never go back here...I am a licensed insurance agent myself...unacceptable!!! I walked into the office to pick up my car and the service men were talking about going to a strip club unprofessional and trashy place. The only one who was helpful was the lady in the front.
My Experience - 5.0/5.0 -
Miracle explained the repairs and expected time frame for completion on my Nissan. Freddy provided updates about my car during the repair process. Thank you for making sure my car needs were met quickly.
Likely to Recommend - 0.5/5.0 -
I would never recommend this shop to anybody
Repair Quality - 0.5/5.0 -
Took forever to fix my car kept my license plates poor workmanship
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0 -
You can depend on them to do a great job
Repair Quality - 5.0/5.0 -
I would recommend them for any type of damage to your vehicle. Pearl at tge fromt desk was very polite and helpful. Michael Aravalos was my point of contact he was very helpful knowlegable and helpful in every way. A+ rating thank you all
Customer Service - 5.0/5.0 -
Very knowlegeable helpful and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everyone was very friendly. My car looks great. Noticed my antenna missing and never received a call back. But overall my car looks great.
Customer Service - 5.0/5.0 -
Pearl was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed during the time car was in their shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They are nice that they help with your deductible no other place do that. I will recommend
Repair Quality - 3.5/5.0 -
I being going to this place for many years and never complaint until now First they took to long to get my car ready Second not done properly the bumper is not that great.still needs work. Steve Rivera in charge is very nice I appreciate his help. The rental car great love it.
Customer Service - 5.0/5.0 -
The service is great Steve Rivera very nice