Miracle Auto Body & Paint
In operation 40 years, 12 years at this location.
“The best auto body and paint repair shop in San Antonio and surrounding areas.” That is what our clients have been saying about us since 1986. By only employing the finest repair technicians in the industry Manuel G. Rubio, Sr., owner and general manager, has built a reputation for quality and service that has spanned over 20 years. Each of our technicians has at least 10 years of professional experience and Manuel personally supervises every job from beginning to end. With our team effort, we are able to deliver excellent body and paint repairs to all makes and vehicle models. Because we know just how much an auto accident can disrupt your daily life we strive to make the repair process as pain free as possible. We are experts in processing insurance claims and in most cases we are able to offer a discount on your collision deductible. “Our mission is to provide quality collision repair & great customer service” -Manuel G. Rubio, Owner
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the customer service. They care bout thier customers
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The professionalism and updates by the service representative was great. I appreciate the company representing me and trying to show them the evidence of the collision.
Customer Service - 5.0/5.0 -
Great. Very attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received updates twice weekly via an actual phone call, very appreciated!! They were very thorough in inspecting my car. Much appreciated as more damage was found that I was unaware of. This equates to saving me money down the road due to my car getting all necessary repairs from the beginning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never will I recommend Thai place to anyone
Repair Quality - 0.5/5.0 -
Every time I showed. Up to the body shop unannounced, they always broke something or didn’t fix it correctly. The paint job was excellent however when they put the same bumper that they mentioned that was in pieces actually wasn’t. I caught Mr. Steven Wagner Lie after Lie he said my car was 6000$ worth of damage in which it was not. I ended up paying 1950. Because I called him out on everything he estimated on my vehicle. I repeatedly told him to not touch my car any longer And to get out of my car. Instead of him deescalating on how upset I was. He tells me that he would not release me car to me until I paid. I never said anything to him about not paying. He kept escalating the situation as he started to drive my car to the window repairman because that was another thing. That they broke and did not seal correctly Nothing is aligned as the parts were put back on. So when I told him I’ll drive my own car across the street for them to seal my back window. He would not get out of my vehicle. I told him again and again as I was reaching I to my purse to grab my spare key he got out of my car assuming I was a threat to him. When he was aggressively raising his voice to me I felt threaten so I carry a baton for protection pulled it out of my purse but I did not extend it to open until he continued to not give me the key. When I extended baton then he gave me the key. I drive off across the street as I said I would and he called the policeman on me as if I was going to steal my car. I told him I wanted to drive my car but him. And so he wouldn’t think that I was driving off without paying for the horrible work they’ve done. Police arrested me and I was not allowed to take my car even if I paid because they did not want me to pay by my debit card and if I needed to pay it would have to be cash. So I arrived at the police station in which they let me go never got arrested police man just drove me off the premises. And I was not allowed to go back on the property. Now they have made everything so hard for me to get the only car I have And also to mention USAA is one bank in San Antonio that you can pull out 1950$ in cash they also told the policeman the estimate was not what they told me they also added 275$ more to the officer. Another lie that Steven Wagner did to me. This man is very unprofessional and my experience with that man was very overwhelming because of all the lies I kept catching him do. He never let me talk to the manager and now I have to show up in court because they gave me only a citation charging me with assault by threat. I have all the pictures that he did to my car I which shows the things that he didn’t have to pull out. I believe that my car was already being sold for parts because Allstate was talking to him instead of me. I don’t understand why he even had to talk to Allstate when I was already given the entire amount of money to pay Miracle. This will get played out in court because the estimates I got from Mr Steven were quite a few. So I will never recommend anyone to go to Miracle as long as that man still works their. I know how collision repair shops try to make more than what their actually supposed to charge. And I know how Insuranceman work too. I am a single mother who’s car was parked at my house. I don’t drive my car because I didn’t have a license to drive My appt was set for 10/01 I’m which I missed because the man that ran I to my car while it was parked made me have to reschedule.
Customer Service - 0.5/5.0 -
Worst job I’ve ever seen in my life
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept in contact regarding repairs.
Likely to Recommend - 0.5/5.0 -
Overall bad experience, will not recommend y’all to my worst enemy
Repair Quality - 2.0/5.0 -
Bumper is not even with the hood
Customer Service - 0.5/5.0 -
I was told several times that the car would be ready and it wasn’t, y’all forgot about the emblem and license plate holder, y’all released the car to me without an alignment, not pleased with the service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve Wagner did an amazing job ! And kept me up to date ! Glad I choose miracle paint n body on Grissom road 😁
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had to go back, but it was made good. 👍🏽
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Will never return to this shop and would definitely not refer any friends here.
Repair Quality - 0.5/5.0 -
Hail damage is gone but other damages were/are now present on my brand new car.
Customer Service - 1.0/5.0 -
The sales manager and service manager were nice but not very helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer care. Kept me informed regularly on the status of my repair
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Work was good
Customer Service - 2.0/5.0 -
Customer service needs to be worked on.