Mitchell Auto Group
In operation 46 years.
For over 100 years, Mitchell Auto Group has provided Connecticut drivers with quick, professional and affordable collision repairs. We pride ourselves on doing proper repairs. Contact our Simsbury office for a computerized estimate, repair date, and complimentary pick-up and drop-off services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
so fsr...still good.
Repair Quality - 5.0/5.0 -
do fsr...so good.
Customer Service - 5.0/5.0 -
very good. pretty consistent.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Given my most recent experience I would say less likely
Repair Quality - 2.5/5.0 -
I'm sure the repair is fine, but the communication/expectation setting on when I could receive my vehicle was poor.
Customer Service - 2.5/5.0 -
See prior comments - the person I dealt with was nice enough, but the expectation setting was poor
Returned Clean
My Experience - 5.0/5.0 -
I so appreciated the good communication and responsiveness from Rebecca, and the work was top quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work. Fought through some tough deadlines to get the car done. Appreciated all the effort taken
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I first spoke to Greg who was great, then worked with Dave Calvert my service specialist who was excellent.
Customer Service - 5.0/5.0 -
Greg and Dave were excellent.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
When scheduling I was told that pickup of my vehicle was not typically included but since there was a warranty issue they would do it. That has never been the case in the past
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Good people. Special thanks to Scott for quarterbacking the process in a timely manner with my insurance company.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!!
Customer Service - 5.0/5.0 -
Rebecca was awesome!! Friendly, knowledgeable and professional service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a very pleasant experience and not stressful at all
Customer Service - 5.0/5.0 -
Scott was great to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quote process and booking my appointment was very easy. The staff are amazing. The quality of the work performed was fist class. My car was also cleaned inside and out… The only thing that could’ve been better was to offer a service at a reasonable price to detail the car.