Mitchell Auto Group
In operation 46 years.
For over 100 years, Mitchell Auto Group has provided Connecticut drivers with quick, professional and affordable collision repairs. We pride ourselves on doing proper repairs. Contact our Simsbury office for a computerized estimate, repair date, and complimentary pick-up and drop-off services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, the team at Mitchell Auto Body was kind and helpful. I will certainly be bringing my vehicle there again!
My Experience - 5.0/5.0 -
The repair crew did a fantastic job... my old damaged Subaru looks brand new! And the staff in the office went above and beyond to make my experience A-plus. I would not hesitate to use their repair services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually 11
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I believe I overpaid. I’d like someone to look into it.
Customer Service - 4.5/5.0 -
Again I think I overpaid by around $80 and the service person said I over paid and thought the insurance company would reimburse me. I honestly forgot about it until now.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
Bumper had bubbles and expressed this to body shop. New plastic is being ordered and will have to be installed. Not satisfied at this point
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
See previous comments.
Customer Service - 5.0/5.0 -
Looks like they did a great job on the repair and returned the vehicle looking great where it was repaired and extremely clean , very impressed.
Likely to Recommend - 5.0/5.0 -
The people were professional., especially Skip.
Repair Quality - 4.5/5.0 -
The service was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rebecca was super helpful from start to finish. She helped explain the insurance and rental process. She stayed late today so that I could pick up my car at a time that was convenient for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It would be 10, except there was a long delay for parts.
Customer Service - 4.0/5.0 -
Hoped to use the vehicle Wednesday. Had no updates unless I called.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been bragging about how wonderful you guys were!!
Repair Quality - 5.0/5.0 -
Skip was honest and kept his word regarding the details and price for the repairs to our white 2013 Jetta. It looks marvelous and my daughter is thrilled to have her car back. Thank you Skip, for handling our situation with compassion and professionalism.
Customer Service - 5.0/5.0 -
Skip was wonderful!