Mitchell Auto Group
In operation 46 years.
For over 100 years, Mitchell Auto Group has provided Connecticut drivers with quick, professional and affordable collision repairs. We pride ourselves on doing proper repairs. Contact our Simsbury office for a computerized estimate, repair date, and complimentary pick-up and drop-off services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service Very friendly staff
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I’d recommend you.
Repair Quality - 3.0/5.0 -
The repair looks good, however there’s discoloration on the black areas by the windows. I’m wondering if it’s the clear coat that made it spotted?
Customer Service - 4.0/5.0 -
Personnel were very polite and helpful. However no one reminded me to get all my stuff out of the car. Due to that, my car wasn’t detailed. The interior was VERY dusty throughout the car and still not clean..
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Bruce was fantastic. he was very communicative and kept me in the loop. My only complaint...the inside of the car was covered in dust throughout the entire vehicle. I felt it should have been cleaned up
Customer Service - 5.0/5.0 -
Bruce was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
The repair quality of my 2018 BMW was virtually like new. The Mitchell Auto Body staff were completely professional in all respects. Mr. Cohen is very knowledgeable, and keeps his word on calling me back. I have come to trust him due to this.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best!!! Amazing work and customer service
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Work started on 5/9/23 and was not completed until 6/30/23. The detailing was very poor. We are having intermittent issues with the e On-Site system but they are not repeating
Customer Service - 0.5/5.0 -
I could not get regular updates and when did get to speak with someone they could it provide me a status of the work or an estimate as to when I could expect my car back.