Mitchell's Auto Body

4.9 (1,515reviews)

98%

(919) 734-0369

1296 NC Hwy 581 N., Pikeville, NC 27863

98%

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1296 NC Hwy 581 N.
Pikeville, NC 27863

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About Mitchell's Auto Body

See Photos

1296 NC Hwy 581 N.
Pikeville, NC 27863

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 29 years.

Mitchell's Auto Body is a family owned and operated auto collision repair business. Our goal is to provide service of the utmost quality. "Quality is our top priority." Our objective is to restore your vehicle back to a safe pre-accident condition. Mitchell's Auto Body has been servicing Goldsboro and the surrounding area since 1994! Our experienced master technicians hold ICAR Gold class Certifications which is the auto repair industries most recognized training organization. Trust that your vehicle is in good hands when you choose Mitchell's Auto Body for your repair needs!

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,515)

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Newest
Rating

1,228 Customers Rated

5 Stars

75.3% Complete

(1141)
4 Stars

4.1% Complete

(62)
3 Stars

0.8% Complete

(12)
2 Stars

0.3% Complete

(4)
1 Star

0.2% Complete

(3)
< 1 Star

0.4% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, including seamless paint matching and meticulous attention to detail. The team is widely commended for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent text updates that kept them informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also frequently mention the vehicles being returned spotlessly clean inside and out. A small number of customers noted areas for improvement, including occasional communication gaps, minor oversights on first-time repairs, and isolated cleanliness concerns - all shared directly in their feedback. The overwhelming majority express strong loyalty and willingness to recommend the shop to family and friends.

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Service Quality
Timeliness
Communication

"... satisfied with the quality of the repair. Everything was done with care and attention to detail. The work was excellent, and Im very pleased with the results. The repair ..." Read more

"Professional service. Clean work environment. The staff took great care of my vehicle. They handled everything ..." Read more

"... updates as to their progress thruout the process, and when the work is concluded, it is always 11☆'s out of 10. I dont take my vehicles anywhere else." Read more

"They are very friendly and helpful. The work they did to our car, made look brand new again. They matched the color perfect! Will be using them ..." Read more

"Mitchells went above and beyond my expectations when repairing my car. The price was fair, the scheduling was painless ..." Read more

"... & great communication informing us along the way. Finished 2 days early & we were extremely satisfied! Wonderful & friendly customer service also!" Read more

"... Undetectable! my vehicle looks just like new! And they finished a week sooner than promised! Second time they've done work for me. Both jobs were excellent!" Read more

"Two days earlier than originally scheduled which was wonderful as I needed it the day after picking it up!"

"Actually it was done early"

"They told me be ready in 3 to 4 days and turn out to be 7 to 8 days I had to keep calling to find out when it be ready ..." Read more

"Wonderful personal service, great communication, and beyond expectation repairs! Would highly recommend this ..." Read more

"loved hearing every day on the progress"

"Love the text updates! I never had to call!"

"Constant notifications were sent to my phone. THAT'S professionalism at its BEST!"

"Communication needs work."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication