Mitchell's Body & Frame
In operation 8 years.
Mitchell's is a full service auto body repair facility located in historic downtown Monroe for nearly 60 years. Our goal is to provide the highest quality service in a timely manner. Our technicians are continuously training to provide the highest quality of repair work possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
They could improve in several areas as a body shop.
Repair Quality - 0.5/5.0 -
Paint is smeared on the Land Rover logo, the bumpers, and part of window . Parts are not adhered solidly to body of vehicle. Next time please send the vehicle to a Range Rover expert, If you do not have the experience with this type of vehicle.
Customer Service - 1.5/5.0 -
There were no timely notifications on the progress of the repairs. Only if I called did I get information.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome experience. Everyone was great. Incredibly excellent and fast repairs. I was expecting to waiting a few months; instead it was just a few weeks (if that) for the extensive damage to be repaired. The truck looks brand new down to the freshly polished tires. I am extremely grateful. I hope to not need repair services again, but if I do I will be calling Mitchell’s
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome and quick repairs! Will use again if I need repair services
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and accommodating.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Difficult question for us to answer. We will not likely use them again, but it’s because we live two hours away. This was where our vehicle was towed after an accident, but very satisfied with the service so if your local to the area, would recommend using them.
Repair Quality - 4.5/5.0 -
Very much, appreciate all of the time and effort to put forth to work with the insurance on fixing our truck, communication with the owner was also very easy and informative., Only disappointment was the delays, but I understand that is going to happen when you’re working with supply and demand
Customer Service - 5.0/5.0 -
I could call anytime and get my questions answered and a status update and never felt like I was bothering them
My Experience - 0.0/5.0 -
As I told Tara, it's grinding, vibrating, and struggling to excelerate. I appreciate that she was willing to review the work. I really don't want to take it to another mechanic for review.
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car there very nice and friendly.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
My Experience - 5.0/5.0 -
The service was great from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very pleased with the service that I received.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks great. Appreciate the clean inside job they did too Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. Looks great inside and out
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terra was awesome! She made the process easy and efficient. Terra went above and beyond to provide quality customer service. My overall experience was excellent. Thank you again Mitchell’s Body & Frame. Bee,
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
🙅♀️
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0 -
Bad service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service no problem at all good body work satisfied I would recommend them to anybody