Mitchell's Body Shop, Inc

4.9 (2,369reviews)
99%
96 Riverport Drive,  Jackson,  TN  38301

Full service collision repair center with a focus on our customers, we even have rental vehicles on site!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Subaru
Toyota

Reviews (2,369)

Likely to Recommend

Repair Quality

Great customer service, fast turnaround on my repair, great work. I highly recommend them to anyone.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. The body work looks amazing and I was pleasantly surprised with how well it looks. The customer service was also amazing.

Customer Service

The customer service staff was amazing and answered any questions I had. They also worked smoothly with me to arrange pickup easier as I get off after 5pm

Returned Clean

My Experience

Quality advanced care

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Repair Quality

Customer Service

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Repair Quality

Mitchell’s Body Shop is the best in Jackson. Always reliable and fail in price. I have been using them for years!

Customer Service

Professional and courteous!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team at Mitchell's Body Shop were phenomenal from start to finish. I'll recommend your team to friends and family that need body work done on their vehicles in the future! Worth the trip from Memphis for sure!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job 👏

Customer Service

Excellent Communication

Returned Clean

Likely to Recommend

Repair Quality

Thank you all for doing what you do. I am always skeptical of car care centers bc I have been burned before. You all really seem to care about your customers. Taking time to explain things. You are valued in the world of car care. Thanks again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Overall the repair is good. It was an extended ordeal which was caused by me however I was called and given an estimate then was told to expect a call with a completion date. The next communication I received was it’s done. Not a bad thing to have it sooner than expected but caused issues trying to get it picked up and everything finalized from my end. Also only 1 tire was replaced, I realize that you can only replace what was damaged in the accident but now I have a mismatched set of tires on a 4wd and while the tire you did replace matched what was on it as far as brand and model these tires are no longer in production making finding 3 additional tires to match very difficult so now I’m looking at buying a brand new set of tires after just having paid for one. I would have liked the option of either being able to pay for and get 4 matching tires at once from wherever you found these out of production tires or being able to select a single tire of a different model so that I could purchase a matching set

Customer Service

Communication was good

Likely to Recommend

Repair Quality

Excellent work!!!

Customer Service

Returned Clean

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Customer Service

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Customer Service

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Repair Quality

Excellent work The car looks great

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall customer service was very nice they handled everything and kept us in the loop with everything.