Mitch's Body Shop, LLC.

5.0 (974reviews)
100%
11185 Fort Ashby Rd,  Keyser,  WV  26726
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In operation 43 years.

Unibody and frame repair. Computerized wheel alignment. Can work directly with the insurance companies. Diagnostic eqipment. Allunium repair. Family owned business for over 40 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (974)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or even better than when originally purchased. The shop receives high marks for thorough communication, keeping customers informed at every stage via text updates and phone calls. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed on or ahead of schedule. A standout bonus frequently mentioned is the complimentary interior and exterior detailing upon vehicle return. Customers also appreciate the staff going above and beyond, including assistance with insurance claims and accommodating special pickup arrangements. A few customers noted minor issues such as occasional delays due to parts or unexpected damage, and rare quality touch-ups needed post-repair, though the shop is praised for promptly addressing these concerns. Overall, the vast majority of customers express strong satisfaction and enthusiastically recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Mitch's did an excellent job fixing the vehicle, but what sets them apart is their customer service. The work was done promptly, communication was clear, ..." Read more
"Absolutely 100% satisfied! They went above and beyond! I highly recommend them. They are professional and ..." Read more
"Personable & knowledgeable staff. Accomodating fast service. Went over & beyond by additionally fixing an existing dent from a prior ..." Read more
"Hood lines were straighter than factory and everything looks fantastic"
"Their work is unmatched in quality and they gave me my truck back looking brand new after they detailed ..." Read more
"... fixing my truck! The work was quality and quick, they only had my truck for less than a week! Will most certainly return to them again if more ..." Read more
"Got my vehicle in and out in less than 3 days. Very happy with the work done and the quick turnaround."
"Ready before time. They are on the ball"
"... my insurance claim. They took care of everything. They gave me a date of repair and had my car finished a day early. Everyone in their office was very knowledgeable ..." Read more
"I was shocked at how quickly it was repaired"
"... perfect. They were professional, easy to work with, amazing communication along the way, and my car looks amazing inside and out! I highly recommend Mitchs!! You will ..." Read more
"... through the entire process of what was going on. Always quick to respond to inquiries and provided responses in a professional and courteous manner" Read more
"Very good repair, keep me day by day informed on repair by text messages."
"I was sent text updates and all of my questions were answered anytime i called for updates"
"... Paperwork was handled smoothly and professionally. We were kept updated on progress until the car was ready to pick up, way sooner than we expected given how ..." Read more

My Experience

Mitch's Body Shop is our first choice. They have always done an excellent job.

My Experience

Fast, friendly service. Michelle in the office is great! Fantastic work and even detailed my car inside and out.

Likely to Recommend

I would highly recommend Mitch's Body Shop.

Repair Quality

Mitch's Body Shop hands down is the ultimate in auto body repair! Fast friendly service that exceeded my expectations. My car was fixed to perfection and even detailed like it just came from the showroom floor.

Customer Service

Michelle in the office is amazing. She answered my questions, made me feel at ease and kept me up to date on the progress. Very nice lady. The best!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It great having such an excellent body repair shop just around the corner. I’m extremely happy with their work and customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So very satisfied!!!!!

My Experience

I appreciated all the texts updating me about the progress. All timelines were met. I found Mitch's to be very professional and friendly. The body work was excellent and I am extremely satisfied.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I was very pleased with the body repair of my truck. Did a great job.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We were so pleased with the professionalism, timeliness, and quality of service from Mitch’s. We will certainly be using them for all of our auto body needs in the future.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people, great workmanship. What else can I say.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did an awesome job, it looks fantastic and thank you so much for cleaning my vehicle it was greatly appreciated.

My Experience

Friendly atmosphere and great customer service. Always happy with the job they do!

My Experience

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best auto repair I've seen - EVER!!

Likely to Recommend

Nobody better!!

Repair Quality

Greatest job ever. Great family business.

Customer Service

Went way out their way to accommodate me.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome customer service. Work is remarkable. Will return.

My Experience

Great Job with the repair, car looks brand new again. And most definitely appreciate the cleanliness and care that was put into it. Will be recommending you guys to everyone

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I like your work and would recommend you to anyone!

My Experience

My car looks brand new again. I’m very pleased with your work. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My car looks brand new again. They keep me updated on the progress and it was done when they said it would be finished. I’m very satisfied with the work preformed.

Kept me Informed?

Yes

Ready on Time?

Yes

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