Timbrook Collision Center
In operation 34 years, 17 years at this location.
**Northwest Maryland’s Trusted Collision Repair Experts** When it comes to quality auto body repair, **Timbrook Collision Center** is the premier choice for drivers throughout the Cumberland, Maryland region. Our team of highly trained and certified technicians has the expertise to repair all makes and models, delivering exceptional craftsmanship and outstanding customer service every step of the way. We use only premium parts, materials, and industry-leading repair techniques to restore your vehicle to its pre-accident condition—whether you're dealing with minor dents and scratches or major collision damage. From comprehensive collision repairs and insurance claim assistance to expert paint refinishing and dent removal, Timbrook Collision Center is committed to getting you back on the road safely, quickly, and with confidence. **Experience the difference of trusted repairs, superior quality, and customer-focused service at Timbrook Collision Center.**
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. I appreciated the status update text messages I received as well as the time they put into my car being clean when I picked it up!
Customer Service - 5.0/5.0 -
Both workers I spoke with were pleasant and professional in letting me know the process and making sure things were taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We would go there again.
Repair Quality - 5.0/5.0 -
The final result looked like a new car.
Customer Service - 5.0/5.0 -
Repair shop personnel were very good customer service.
My Experience - 5.0/5.0 -
The work was done in no time and my car came back looking phenomenal even being cleaned out which was very helpful. They answered any questions I had and helped things go very smoothly for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Problem is not you but GEICO. You did an awesome job once they allowed you to get on with it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did the work expected and in a timely manner. Experienced, friendly, would recommend
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timbrook goes the extra mile doing little things like detailing my car and a little touch up paint and pushing out a little dent for me. I am very pleased and impressed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The date of completion changed almost daily, at one point even on the afternoon that it was supposed to be done. I had to change plans for transportation at the last minute. I’d rather you over estimate the date and then change it to earlier once it’s nearly complete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve called and messaged often, keeping me updated. Only bad part was safelites repeated calls to verify my insurance (which I had done x 2 already, and explained to them) I wish Timbrook had another option than safelite for windshield repair as that part was not good. Sent repair looks great and it is wonderful having my car back- thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful repair done overnight
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was top notch all the way through the process. Everyone was knowledgeable, efficient and professional.