Western Maryland Collision Center LLC
WESTERN MARYLAND COLLISION CENTER IS A FAMILY OWNED AND OPERATED BUSINESS THAT HAS BEEN SERVING THE COMMUNITY SINCE 2002. OUR GOAL IS TO PROVIDE THE BEST CUSTOMER SERVICE BEFORE, DURING AND AFTER REPAIRS HAVE BEEN MADE. WE PROVIDE ON SITE RENTAL SERVICE FOR OUR CUSTOMERS AS WELL.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Western Maryland collision center is by far the best body shop in the Cumberland Maryland area.
Repair Quality - 5.0/5.0 -
They did a great job on the repair and had conveniently have rentals available right at the location of the body shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated well on progress and completion date
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
1 blemish in paint where a spec of dust or something got in the paint
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I won't ever go back
Repair Quality - 2.5/5.0 -
I was questioned about a turn signal light that worked fine when I dropped it off but didn't work when I picked it up. Also left a scratch across my plastic dash. I never had time to inspect the car before signing paperwork because they called me to pick up car 40 mins before closing and I live in Keyser. They said I would be charged a car rental for another day if I didn't get that day. NEVER AGAIN! Show quoted text
Customer Service - 2.5/5.0 -
Questioned me as if I was lying.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience! Although one of the parts was delayed, they still completed the repairs sooner than expected. The team did an excellent job, and I’m very happy with the quality of their work. I would definitely recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with the work that Western MD collision did on my truck! Top notch!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cleaned up and looked great. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly customer service , warm & welcoming !
Likely to Recommend - 5.0/5.0 -
Dear Western Maryland Collision Team, I wanted to take a moment to thank you for all the work you put into repairing my car. I know the process took longer than any of us would have liked, but I also understand that many things were outside your control. Throughout it all, I appreciated your efforts and the care you took with the repairs. When I picked up my car, I was so happy to see her looking like herself again. She's a special car to me—my "baby"—and it's clear that a lot of time and attention went into bringing her back. Thank you for your hard work, your craftsmanship, and for helping make my car look like she used to. I truly appreciate everything your team did. With gratitude, Karen Strange
Repair Quality - 4.5/5.0 -
Dear Western Maryland Collision Team, I wanted to take a moment to thank you for all the work you put into repairing my car. I know the process took longer than any of us would have liked, but I also understand that many things were outside your control. Throughout it all, I appreciated your efforts and the care you took with the repairs. When I picked up my car, I was so happy to see her looking like herself again. She's a special car to me—my "baby"—and it's clear that a lot of time and attention went into bringing her back. Thank you for your hard work, your craftsmanship, and for helping make my car look like she used to. I truly appreciate everything your team did. With gratitude, Karen Strange
Customer Service - 4.5/5.0 -
Dear Western Maryland Collision Team, I wanted to take a moment to thank you for all the work you put into repairing my car. I know the process took longer than any of us would have liked, but I also understand that many things were outside your control. Throughout it all, I appreciated your efforts and the care you took with the repairs. When I picked up my car, I was so happy to see her looking like herself again. She's a special car to me—my "baby"—and it's clear that a lot of time and attention went into bringing her back. Thank you for your hard work, your craftsmanship, and for helping make my car look like she used to. I truly appreciate everything your team did. With gratitude, Karen Strange
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
New go to shop
Repair Quality - 5.0/5.0 -
Everyone went above and beyond to fix my son’s car. By far the best repair experience in the area. Quality repair and paint. Will recommend to everyone.
Customer Service - 5.0/5.0 -
Top notch service