Modern Auto Body - South Orange

4.9 (427reviews)
99%
343 Valley Street,  South Orange Village,  NJ  07079
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In operation 13 years.

At Modern Auto Body Powered by VIVE, we provide superior service to our valued customers throughout the South Orange area, as well as Essex County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Ram
Subaru
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Email

Reviews (427)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is frequently highlighted for being professional, friendly, and courteous. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The seamless coordination with insurance and rental car services was also well-received. A few customers mentioned isolated concerns such as delayed updates on parts reorders, occasional timeline extensions, and minor overlooked items, reflecting opportunities for continued improvement as noted directly by customers.
AI-Generated from reviews written in the last 12 months
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"Modern Auto Body exceeded my expectations in full service, customer care, quick turnaround and excellent work in restoring ..." Read more
"... highly recommend them! From the moment I walked in, the team was professional, friendly, and incredibly helpful. They kept me informed throughout the entire repair ..." Read more
"... team. They fixed mistakes that wasnt there own they got my car back to its original state and I could not be happier." Read more
"... end collision. I only had 2000 miles on the car and it looked like I just got it off the showroom floor when I picked it up. The staff is very helpful. They ..." Read more
"... and professional. Communication was consistent and the workmanship was excellent. I would absolutely select Modern Auto Body gor future repairs as well as recommend ..." Read more
"My car was ready a day before they told me it would be ready!"
"Modern was incredible! The work was perfect and they completed a week faster than they said they would! Everyone was so pleasant to work with."
"I was originally given 2-3 weeks. I was pleasantly surprised with 10 days!"
"I would have given you a 10, but the repair took two weeks when I had been led to think it would only be one. That said, I would readily recommend you ..." Read more
"Vehicle was finished 2 days before the estimate date"
"Excellent customer care and communication from start to finish. Extremely professional and exemplary service all ..." Read more
"... The staff is very knowledgeable and professional. They kept open lines of communication on updates. A great company." Read more
"Very responsive with updates. I liked that you send out automated text updates. Was very helpful for planning purposes ..." Read more
"Excellent experience. Quality and timely work with great communication all along."
"I wasn't updated that the part needed to be re-ordered until I asked for an update on the repair timeline, but other than ..." Read more

My Experience

All looks good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I always do

Repair Quality

Quality always great

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

we will definitely recommend you and in the unfortunate circumstamces we might need repairs again will be back!

Repair Quality

We can't believe how great this repair job was/is. The car is impeccable and the craftsmenship and care it took to make it perfect again shows.

Customer Service

Everyone we encountered from the first call to get an appointment, to the estimate review and then pick up, was fantastic. All so friendly and kind.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the hard and quality work done on my truck. Thanks to everyone who played a part in the whole process.

Likely to Recommend

Repair Quality

loved the great job they did on my truck. staff was very friendly and helpful..

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good work, good people! Thank you.

Likely to Recommend

Always do.

Repair Quality

I've been a Modern Customer for years.

Customer Service

Courteous and knowledgable!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thoughtful, careful, and complete

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team is courteous and very attentive to keeping you posted on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You did a beautiful job!!

Customer Service

Courteous and reassuring.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work was done to my satisfaction Convenience with car rental pickup and drop off Estimate experience Work was completed as estimated, timely I rate them 10 out of 10 This is the body shop used by my family when needed for many years

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I recommend Moder Auto Body. Thanks!

Repair Quality

Modern Auto Body team did an outstanding work. They gave me all suporte I needed, on a fast time frame, and their results were great. Thank you so much!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car was ready well ahead of schedule. The woman who had us fill out paperwork was so helpful and kind. Thank you for all your help. You guys were great.

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