Parkway Auto Body-Lyndhurst

4.9 (846reviews)
98%
824 Riverside Ave,  Lyndhurst,  NJ  07071
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Shop AssistantSparkles

In operation 61 years.

Parkway is designed and built with the purpose of providing premium quality, cost-effective repairs. We are known for leading the industry in technological advancements. Our high standards are designed to provide you with the best, most accommodating, competent, courteous, and professional customer service in the industry. Our State-of-the-Art premium facility, advanced equipment, craftsmen and women who care, factory-matched paint, and our lifetime guarantee, all adds up to making a satisfied customer. Let the expert team here at Parkway Auto Body help to provide you with satisfaction and peace of mind.

Services
  • Free Estimates
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (846)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and making stressful situations easy to navigate. Communication stands out as a key strength, with customers appreciating regular phone calls, texts, and emails keeping them informed throughout the repair process. A recurring highlight is vehicles being completed ahead of schedule, often days or even a week or more early. Customers also appreciate the complimentary interior and exterior cleaning. A small number of customers noted areas for improvement, including incomplete repairs requiring return visits, delays in providing estimates, and occasional cleanliness concerns upon vehicle return. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"Exceptional workmanship very high quality and they hold a high standard of excellence on their service and customer experience"
"... process. They did an excellent job on my vehicle—it looks as good as new. The work was completed on time, and the attention to detail was impressive. I really ..." Read more
"... span of two months and they did all of the work. My car came back looking amazing, and they were always so professional and understanding the whole time. They kept me in ..." Read more
"The work done on my drivers side doors made it look brand new, like it wasnt even in an accident"
"The work they did looks like brand new."
"Great work on my car and it was finished before the date they told me"
"My car looks brand new and they got the job done sooner than expected. I highly recommend Parkway Auto Body ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
"... They made the process very smooth and seamless, and were even done with my car 4 days early! I would 100% recommend this body shop to my friends and family." Read more
"It was done a full week before it was promised"
"... Parkway Auto was great throughout the entire process. They new i was going on vacation shortly after dropping off the car and made sure the car was finished early. They communicated ..." Read more
"Communication was excellent. The work on the car, pristine, Ive had work done over the years at other shops ..." Read more
"They updated me every step of the way, and the had a countdown to how many days it would be until my car was ready. ..." Read more
"I loved the text updates on the progress"
"I received phone calls and text messages updating me on the vehicles progress"
"The front desk was amazing. She communicated with me on a regular basis, letting me know what was going on throughout the process getting ..." Read more

My Experience

Miriam was super helpful with all my needs and keeping me in the loop! She really helped me with everything . You guys did a wonderful job.

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Excellent customer service

Returned Clean

My Experience

Excellent body work this second time around! I appreciate the customer service even more.

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I was very pleased with the work and the speed of which it was done. Hopefully, I don’t have to come back again, but if I do, I will definitely come back to you.

Likely to Recommend

Best repair place I have ever been to.

Repair Quality

Very professional and excellent results. The vehicle was done 2 days earlier than promised.

Customer Service

Very friendly and professional staff.

My Experience

Mariam is the best!!! The boys who did the work on the suv were great also!!! The truck was done ahead of schedule. I couldn’t have asked for a better crew!!

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Repair Quality

Customer Service

They were great

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

So thankful for the communication, excellent repair and helpful customer service at Parkway. Will happily recommend to others.

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Repair Quality

They were communicative and thorough. A great experience all around.

Customer Service

Miriam is the best!

Returned Clean

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Customer Service

My Experience

Miriam was a pleasure! She was friendly and kept me updated with the progress of my car.

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Repair Quality

Customer Service

Miriam was excellent!

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Customer Service

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At the very least …500 percent!

Repair Quality

Customer Service

From the moment Miriam shook my hand I knew I was in good hands hands with PARKWAY Auto! Miriam kept me aware of what was happening with and that alone would make me reccomend parkway Auto!!! However the way my car looked at pickup absolutely validated how professional all the talented Parkway auto truly is ! I will be singing what a totaling beautiful professional job Parkway Auto gave me.

Returned Clean

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Repair Quality

You are very wonderfull. Two office ladies very kindly for me. My car is perfect now. Thank you so much. I’d like recommend this auto body shop to all the people.

Customer Service

Returned Clean

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Customer Service

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My Experience

Good quality workmanship. Miriam arranged everything and made the process easy. Very satisfied. Highly recommend.

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I would recommend this shop.

Repair Quality

Everything went smoothly, replacement car rental was pre arranged. Very happy with this shop.

Customer Service

Miriam is very efficient and professional. Highly recommended

Returned Clean

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My Experience

Friendly environment, fast put me on schedule, organized pick up car for me and did the job so fast and professional.

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Repair Quality

Customer Service

Very polite and pleasant experience

Returned Clean