Parkway Auto Body of Nutley

4.8 (2,314reviews)
97%
95 Park Ave.,  Nutley,  NJ  07110
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Shop AssistantSparkles

In operation 61 years.

Parkway is designed and built with the purpose of providing premium quality, cost-effective repairs. We are known for leading the industry in technological advancements. Our high standards are designed to provide you with the best, most accommodating, competent, courteous, and professional customer service in the industry. Our State-of-the-Art premium facility, advanced equipment, craftsmen and women who care, factory-matched paint, and our lifetime guarantee, all adds up to making a satisfied customer. Let the expert team here at Parkway Auto Body help to provide you with satisfaction and peace of mind.

Services
  • Free Estimates
  • Lifetime Warranty
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car
Rivian Passenger – R1T/R1S
Subaru

Reviews (2,314)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. The front desk team receives high marks for being friendly, knowledgeable, and genuinely caring. Repair quality is frequently described as flawless, with vehicles returned looking brand new and thoroughly cleaned inside and out. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Many note their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional quality control concerns, inconsistent communication, and minor finishing issues noted at pickup, as shared directly in their feedback.
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"... critical of other people's work is an understatement. Parkway is amazing! Their skills really are unparalled. Yes they make it all easy and convenient to drop ..." Read more
"The auto body work was done flawlessly, with real attention to detail. You can tell they approach every job with care, ..." Read more
"Vehicle looked brand new as when I drove it off the dealers lot. They also detailed it inside and out."
"The car looks beautiful! It exceeded my expectations. I was impressed with the attention to detail. I would ..." Read more
"Repairs made poorly. Paint color off,scratched my car, door and lift gate hung crooked, over spray on interior window, back glass not seated ..." Read more
"Vehicle was completed 6 weeks earlier than anticipated."
"Our car was ready 2 days before the expected delivery date"
"... communication during the process was great and the service was a lot faster than expected. Im more than pleased with my experience." Read more
"... to finish! Parkway Autobody has got it down pat! They were even able to deliver the vehicle AHEAD of schedule. Underpromise and over deliver! Thats how a business ..." Read more
"... completion time was already reasonable, but I was pleasantly surprised to get my car back four days earlier than expected! The repairs were completed beautifully, ..." Read more
"... workers body mechanics whatever they are called. I never had a company that communicated this well that was mostly appreciated. Also, when I examine ..." Read more
"... positive. The one major problem I had is that there is a flaw between their automated notification system and human oversight. From the very beginning I was given August 10 as ..." Read more
"... and having a rental vehicle waiting for you. The great communication from the moment of contacting Parkway Auto bodys team up the the day you receive your vehicle ..." Read more
"We felt like communication was lacking, and we werent being told the whole story."

My Experience

My Experience

Everything was done right and the car is very clean Thank you very much

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Returned Clean

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I already have recommended them to 2 friends

Repair Quality

I could not be more satisfied with the work quality and the exceptional time frame it was completed in. 100% , top notch, well managed , and super professional Auto Body Shop with *special emphasis* on the front counter personnel who handled my repair. They kept me up to date with the progress from start to finish .

Customer Service

As mentioned earlier,…. They couldn’t be more professional

Returned Clean

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Repair Quality

Very much impressed by the work done by parkway auto body. My car looks very new.

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Returned Clean

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Very friendly and profeddional,

Returned Clean

My Experience

My car looks new.

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Returned Clean

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Repair Quality

good

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Returned Clean

My Experience

I'm really pleased with the work done by Parkway autobody at Nutley. They repaired my car as if nothing happened in the first place. Staff was really attentive and kept me informed all the way until my pick up date. Definetely recommend them.

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Repair Quality

Everything was great. Denise and her team keept me informed through all the steps along the way and the repair were incredible. Thank you very much.

Customer Service

Returned Clean

My Experience

The car was in perfect condition and they did a great job I am just not satisfied with the way they left the interior and even worse how they left my trunk mat on top of everything that was in there instead of putting it back but the damage area was well taken care of

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Repair Quality

The damage area was deff taken care of and it looks like there was not even a scratch there but I was just a bit disappointed with th interior it wasn't cleaned up and the trunk mat was placed on top of everything I had in there

Customer Service

Returned Clean

My Experience

Thank you for your hard effort and good communication throughout the process of getting my car fixed.

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My Experience

thank you so much for being flexible and taking care of my vehicle! Best experience ever out of a sad one initially but glad I went through Parkway!!

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Repair Quality

Awesome experience and stressfree! Thanks to Hannah and Denise for amazing service and follow up

Customer Service

Returned Clean

My Experience

Ladies at the desk were very helpful explaining everything. A manager kept in touch with me about the progress of the repairs. Car looks good and drives great.

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The receptionist were excellent very kind helpful and attentive

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Returned Clean