Parkway Auto Body of Nutley

4.8 (2,244reviews)

97%

(973) 662-9000

95 Park Ave., Nutley, NJ 07110

97%

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95 Park Ave.
Nutley, NJ 07110

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About Parkway Auto Body of Nutley

See Photos

95 Park Ave.
Nutley, NJ 07110

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 61 years.

Parkway is designed and built with the purpose of providing premium quality, cost-effective repairs. We are known for leading the industry in technological advancements. Our high standards are designed to provide you with the best, most accommodating, competent, courteous, and professional customer service in the industry. Our State-of-the-Art premium facility, advanced equipment, craftsmen and women who care, factory-matched paint, and our lifetime guarantee, all adds up to making a satisfied customer. Let the expert team here at Parkway Auto Body help to provide you with satisfaction and peace of mind.

Services

Free Estimates
Lifetime Warranty
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Rivian Passenger – R1T/R1S

Subaru

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Website

Reviews (2,244)

Sort By:
Newest
Rating

1,862 Customers Rated

5 Stars

72.1% Complete

(1619)
4 Stars

7.9% Complete

(177)
3 Stars

1% Complete

(23)
2 Stars

0.8% Complete

(18)
1 Star

0.5% Complete

(12)
< 1 Star

0.6% Complete

(13)

Customers say

Overall Customer Satisfaction

Customers consistently praise Parkway Auto Body for outstanding service quality, professionalism, and attention to detail. The front desk team receives high marks for being knowledgeable, friendly, and proactive in keeping customers informed throughout the repair process via text and phone updates. Repairs are frequently described as flawless, with vehicles often returned cleaner than dropped off, including detailed interiors and exteriors. Many customers highlight that their vehicles were completed ahead of schedule, reducing rental car costs and stress. The seamless coordination with insurance companies and rental car agencies is widely appreciated. A small number of customers noted areas for improvement, including occasional quality control concerns such as paint imperfections, sensor calibration issues, and communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Parkway Auto Body to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"... went above and beyond. Its rare to find a shop that combines such great customer service with excellent workmanship. Ill definitely be coming back and highly recommend ..." Read more

"... people's work is an understatement. Parkway is amazing! Their skills really are unparalled. Yes they make it all easy and convenient to drop ..." Read more

"Vehicle looked brand new as when I drove it off the dealers lot. They also detailed it inside and out."

"... get my car back four days earlier than expected! The repairs were completed beautifully, and the customer service exceeded my expectations. I couldn't be happier with ..." Read more

"Vehicle was completed 6 weeks earlier than anticipated."

"Our car was ready 2 days before the expected delivery date"

"The communication during the process was great and the service was a lot faster than expected. Im more than pleased with my experience."

"Three days early! 😀"

"It was ready a week earlier than expected. That was incredible!"

"... workers body mechanics whatever they are called. I never had a company that communicated this well that was mostly appreciated. Also, when I examine ..." Read more

"... shop and having a rental vehicle waiting for you. The great communication from the moment of contacting Parkway Auto bodys team up the the day you receive your vehicle ..." Read more

"... They show true care to customer satisfaction and explain everything in great detail. They should be honored and rewarded for their dedication ..." Read more

"The service I received was outstanding! The communication, time line, and overall finished job was AAA Excellent! Thank you for an awesome experience!"

"You have day-to-day updates on the progress of your repair, which I find exceptional."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... went above and beyond. Its rare to find a shop that combines such great customer service with excellent workmanship. Ill definitely be coming back and highly recommend ..." Read more

"... people's work is an understatement. Parkway is amazing! Their skills really are unparalled. Yes they make it all easy and convenient to drop ..." Read more

"Vehicle looked brand new as when I drove it off the dealers lot. They also detailed it inside and out."

"... get my car back four days earlier than expected! The repairs were completed beautifully, and the customer service exceeded my expectations. I couldn't be happier with ..." Read more

"Vehicle was completed 6 weeks earlier than anticipated."

"Our car was ready 2 days before the expected delivery date"

"The communication during the process was great and the service was a lot faster than expected. Im more than pleased with my experience."

"Three days early! 😀"

"It was ready a week earlier than expected. That was incredible!"

"... workers body mechanics whatever they are called. I never had a company that communicated this well that was mostly appreciated. Also, when I examine ..." Read more

"... shop and having a rental vehicle waiting for you. The great communication from the moment of contacting Parkway Auto bodys team up the the day you receive your vehicle ..." Read more

"... They show true care to customer satisfaction and explain everything in great detail. They should be honored and rewarded for their dedication ..." Read more

"The service I received was outstanding! The communication, time line, and overall finished job was AAA Excellent! Thank you for an awesome experience!"

"You have day-to-day updates on the progress of your repair, which I find exceptional."

George (Lexus owner) reviewed 8/12/26

Not only was the job extremely well done in a timely manner, the communication was excellent. The ladies I dealt with were outstanding. They were exceptionally pleasant and knowledgeable. I only wish I had gotten their names! Parkway is a remarkable establishment! I couldn't have been happier.

Maryuri (Dodge owner) reviewed 8/10/26

Maureen (Mazda owner) reviewed 8/10/26

Colleen (Hyundai owner) reviewed 8/10/26

Alexis (Kia owner) reviewed 8/10/26

The customer service was impressive, and I received my car sooner than expected. The process felt smooth from start to finish. Thank you so much again.

Amazing service awesome communication in every step of my my car repair I got my car faster then expected very happy with the service I received thanks again.

Enrique (Hyundai owner) reviewed 8/6/26

un trabajo bien coordinado rapido y puntual ah y lo mejor todo un precio que me dejó con la boca abierta ..mejor que eso ..no hay y punto .. gracias..

Cassie (Volkswagen owner) reviewed 8/6/26

There are a few divots in the paint finish but overall very happy with the work

Debra (Chevrolet owner) reviewed 8/6/26

Nelson (Subaru owner) reviewed 8/4/26

My car just came back from the body shop and I’m really impressed. The work looks fantastic, and the team was great to work with from start to finish. They kept me updated, delivered on time, and the result is better than I expected. Highly recommend them if you need bodywork done.

Daniel (Nissan owner) reviewed 8/3/26

Marianne (Volkswagen owner) reviewed 8/3/26

John (Rivian owner) reviewed 8/3/26

Fast and clear communication

Milena (Nissan owner) reviewed 8/3/26

The shop did a great job and communicated with me throughout the process

Kristina (Mazda owner) reviewed 8/3/26

Dianne (Hyundai owner) reviewed 7/30/26

I had an excellent experience with Parkway from start to finish. The employee at the front desk was outstanding—friendly, professional, and incredibly helpful. She explained the entire repair process clearly, handled all the arrangements, and even organized my rental car so I could simply drop off my vehicle and pick up the rental in one place. They made the whole experience as smooth, easy, and stress-free as possible. The estimated completion time was already reasonable, but I was pleasantly surprised to get my car back four days earlier than expected! The repairs were completed beautifully, and the customer service exceeded my expectations. I couldn't be happier with the entire experience and would highly recommend Parkway to anyone needing auto body repairs.

David (Toyota owner) reviewed 7/30/26

Tricia (Volkswagen owner) reviewed 7/30/26

Mark (Toyota owner) reviewed 7/29/26

Virendra (Honda owner) reviewed 7/29/26

Excellent work even before schedule time

Nestor (Nissan owner) reviewed 7/27/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Parkway Auto Body of Nutley

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Parkway Auto Body of Nutley

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,244)

1,862 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0